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Security Officer Customer Service

Location:
Washington, DC
Posted:
July 18, 2023

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Resume:

Whitney Starr

Washington, DC *****

adydpm@r.postjobfree.com

+1-202-***-****

To obtain a position that will allow me to utilize my diverse skills, abilities and experience for

professional growth and development.

Work Experience

Security Officer

Allied Univeral Security

November 2021 to Present

• Provide on-site security presence to deter, address, and report suspicious activity.

• Conduct routine patrol of the premises; prevent and detect signs of intrusion/theft/vandalism and

ensure security of the doors.

• Monitor all personnel coming and going from the building to insure safety.

• Followed all security and safety regulations

• Write logs and incident reports

Security Officer

BTI SECURITY

June 2019 to November 2021

• Followed all security and safety regulations

• Monitored and authorized entrance and departure of guests, employees and visitors

• Wrote logs and incident reports

• Effectively recommended appropriate action during emergency situations

SECURITY OFFICER

COMMAND SECURITY CORPORATION - Washington, DC

May 2019 to June 2020

Duties:

● Check employee's and visitor's ID cards.

● Monitored and authorized entrance and departure of employees and visitors.

● Maintain daily activity logs of all vehicles and trucks.

● Report any suspicious activities.

UNARMED SPECIAL POLICE OFFICER

METROPOLITAN PROTECTIVE SERVICE - Washington, DC

September 2018 to May 2019

Duties:

● Check ID cards of residents and visitors.

● Maintained daily activity logs and resident information.

● Report any suspicious activities when necessary to the local authorities.

● Monitor and respond to any alarms.

● Communicate effectively and write detailed reports.

SECURITY OFFICER

ADMIRAL SECURITY - Washington, DC

February 2018 to July 2018

Duties:

● Perform regular patrols of the facility on foot.

● Monitored and authorized entrance and departure of employees and visitors.

● Accept letters and packages delivered to the front desk and distribute to appropriate tenants.

● Maintain a neat, tidy and pleasant appearance of the reception area.

● Detect suspicious activities and watch for criminal acts.

● Check ID cards of residents and guests.

● Maintained daily activity logs and resident information.

SECURITY SUPERVISOR

XECUTIVE INVESTIGATION SECURITY - Washington, DC

June 2017 to January 2018

Duties:

● Protecting a client's property against loss, theft, damage and waste.

● Conducting regular floor walks throughout a shift to ensure the smooth running of security operations.

● Making sure that Security Officers are performing their duties to the appropriate standard.

● Assigning tasks and duties to an entire security team.

● Ensuring a site is a safe and pleasant environment for our customers at all times.

● Making sure that security personnel have full understanding of their duties.

● Responding to emergency situations as they happen.

SECURITY OFFICER

CHAMPION NATIONAL SECURITY - Washington, DC

February 2017 to June 2017

Duties:

● Patrol parking areas in order to prevent vehicles damage vehicles or property thefts

● Keep parking areas clean and orderly to ensure that space usage is maximized.

● Report any suspicious activities when necessary to the local authorities.

● Monitor and respond to any alarms.

● Communicate effectively and write detailed reports.

SECURITY OFFICER

PREEMINENT PROTECTIVE SERVICE - Washington, DC

April 2016 to December 2016

Duties:

● Maintain safe and secure environment for customers and employees by patrolling and monitoring

premises and personnel.

● Answer telephone calls to take messages, answer questions, and provide information during non-

business hours.

● Write reports of daily activities and irregularities, such as equipment or property damage, theft.

SECURITY OFFICER

ABM JANITORIAL SERVICE INC - Washington, DC

April 2014 to November 2015

Duties:

● Patrol both the interior and exterior of the premises.

● Answer telephone calls to take messages, answer questions, and provide information during non-

business hours.

● Check proper Id's from employee's and visitor's upon entry of the facility.

● Respond to any emergency situation.

● Handled general requests for information and data

SECURITY OFFICER

US SECURITY ASSOCIATES - Washington, DC

April 2011 to November 2013

Duties:

● Perform regular patrols of the facility on foot.

● Monitored and authorized entrance and departure of employees and visitors.

● Accept letters and packages delivered to the front desk and distribute to appropriate residents.

● Maintain a neat, tidy and pleasant appearance of the reception area.

● Detect suspicious activities and watch for criminal acts.

● Check ID cards of residents and guests.

● Maintained daily activity logs and resident information.

HUMAN RESOURCE ASSISTANT

NATIONAL OCEANIC ATMOSPHERIC & ADMINISTRATION - Silver Spring, MD

June 2009 to August 2011

Perform customer service functions by answering employees and visitor's requests and questions.

● Schedules meetings and interviews as requested by HR /manager.

● Schedules conferences by reserving facilities at local hotels and/ restaurant's.

● Make photocopies, fax documents and performs other clerical functions.

● File papers and documents into appropriate employee's files.

Education

High School Diploma

CARDOZO SENIOR HIGH SCHOOL - Washington, DC

2008

Skills

• Supervising experience

• CCTV

• Customer service

• Security

• Law enforcement

• Conflict management

• Loss prevention

• Surveillance

• Microsoft Word

• Typing

• Microsoft Office

• Clerical Experience

• Leadership

• Human Resources

• Communication skills

• Delivery Driver Experience

Certifications and Licenses

First Aid Certification

CPR Certification

AED Certification

Guard Card



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