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Customer Service Representative

Location:
Barangay 17, 6100, Philippines
Posted:
July 18, 2023

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Resume:

KATHLEEN GRACE C. VILLANUEVA

Brgy. Don Jorge L. Araneta, Bago City, Negros Occidental, Philippines, 6101

+639*********

adydmu@r.postjobfree.com

PROFILE

● Date of Birth: March 17, 1988

● Civil Status: Single

● Religion: Christian

● Language(s): English; Tagalog; Hiligaynon

● Reliable leader: Assume ownership of responsibility

● Good writing and oral communication; Good listener

● Broadminded and open to change; Tolerate and flexibility

● Keen to details

● Possess technical knowledge skills

● Superior work ethics includes diligence, availability and punctuality

● Focus

EDUCATION

RAMON TORRES MA-AO SUGAR NATIONAL HIGH SCHOOL

Bago City, Negros Occidental

School year 2004-2005

AIMS LEARNING INTERNATIONAL SINGAPORE

Basic Nursing Aid

12 Prince Edward, Bestway Building, Singapore

School year 2013-2014

BAGO CITY COLLEGE

Bachelor in Elementary Education

Bago City, Negros Occidental

School year 2017-2018

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENT

YOUTH CENTER, Bago City

July 2009 – October 2010

Office Clerk

Perform variety of clerical task, including tract of records and documents, and filing records. Provide client with the information and support of our services. OVERSEAS FOREIGN WORKER, Sharja, UAE

Household Worker

December 2010 – October 2011

Working fulltime as a housekeeper including, cleaning the house, washing laundry and ironing clothes, taking care of the children and babysitting. Personal tutor in English, Science and Religion subject. OVERSEAS FOREIGN WORKER, Singapore

Household Worker

November 2011 - January 2014

Working fulltime as a housekeeper including, cleaning the house, washing laundry, ironing clothes, cooking,run errands, grocery shopping, and taking care of the children. JZ MANPOWER, Bukit Timah, Singapore

Office Clerk

January 2014 - January 2016

Perform Variety of clerical tasks, typing documents, encoding and filling records. Provide customers with the information and support related to the company’s services. delivers messages, reports and materials to the clients. Supervise applicants in processing documents on applying for a work permit. RMS COLLECT PHILS. INC. An IQOR Company

Agent

Customer service representative

October 21, 2019 - January 30, 2023

Took phone orders and answered customer questions. Resolved customer issues quickly and efficiently.

TRAINING

TESDA National Certificate II (NCII) in Household Services November 14, 2011 Philippines TVET Qualification and Certification System (PTQCS) Technical Education and Skills Development Authority Elena J. Amoncio - Administrative office V

Foreign Domestic Worker (PDW) Safety Awareness Course November 18, 2011 Grace Management and Consultancy Services Pte. Ltd Singapore, Singapore

Allen JoeyChng - Principal

BASIC NURSING CARE TRAINING December 2014

Lee Ah Mooi Old Age Home

Singapore, Singapore

Then Hum Wah - Managing Director

BACHELOR IN ELEMENTARY EDUCATION INTERNSHIP March 2018 Bago City Elementary School

Bago City, Negros Occidental

Glenda M. ManosoEd.D - College Department Head-Teacher Education



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