Customer Service Sales Representative
Resume:
Izamar Nolasco
***** ****** ****** ** ****** Valley CA 92553
**********@*****.***
Education Moreno Valley High School Diploma 2012
Professional Profile Energetic Customer Service Representative with over 7+years of experience, resolving complex customers inquiries with in person customer service, including sales, customer care . Familiar with Excel, Microsoft office, pos system. Passionate about building strong customer relationship and increasing customer engagement.
Professional Experience Customer Service Specialist Unity Path Insurance
Contacting potential clients making over 90 plus calls and creating rapport with our clients. Customizing insurance programs to suit every individual customer. Answer any questions or concerns policy holders have with their insurance claims . Perform administrative tasks such as maintaining records and handling policy renewals.
Acuity Eye Group Front Desk Receptionist Welcoming patients and visitors in person or on the telephone, and answering or referring inquiries. Scheduling appointments and keep those appointments on time. Assisting patients with completing necessary forms and documentation. Answering all phones in a professional and courteous manner. Assist patients with insurance papers and billing questions. Verifying insurances and benefits. Appointment scheduling and confirming appointments by the end of the day .
Americas Best Contacts and Eyeglasses Front desk Receptionist/ Optician
Greeting patients with a warm welcoming, check-in patients who have appointments, and entering any walk-in appointments to our stores appointment scheduler. Answer all phone inquiries. Generate sales for eyeglasses and contact lenses, as well as providing appropriate training for contact lenses. Handling the process the process of adjusting, fixing, selling, ordering and dispensing glasses for patients.
Mattress Firm Sales associate /Sleep expert Extensive retail experience. Provide great customer service. Product knowledge Microsoft office and Excel . Greet visitors or callers and handle their inquiries to direct them to the appropriate person according to our customers needs. Create and maintain information to our database.
Metro By-T mobile Sales representative As a Sales Representative my job was to create exceptional customer service experience to every customer. Our customer were always treated with respect and appreciation. It was my task to present and sell the latest phones and services to our customers with intentions of satisfying them with their wireless needs.
Skills : Health insurance knowledge, Assisting Patients, Reception, Answering multi lines, Multitasking, Social skills, Organization, Technical skills, Persuasive speaking skills, Adaptability, Bilingual,Clear communication skills, Empathy, Ability to use positive language, Effective listening, Time Management, Professionalism, Problems solving skills, Product Knowledge, Willingness to learn.
References:
Yesenia Nolasco (Family) 1-951-***-**** Karina Vargas (professional ) **********@*****.*** 1-951-***-****
Contact this candidate