Customer Service Dining Room
Resume:
Jamie Koslik
adydmf@r.postjobfree.com
Charlotte, NC
28208
E D U C A T I O N
Bayside High School
Palm Bay, Florida
E X P E R T I S E
Excellent verbal & communication skills
Positive & Enthusiastic
Team Leader
Great Multitasker
Detail Oriented
POS Certified
Self- Motivated
Utilizes Time Management Techniques
Focus On Quality Control
P R O F I L E
Outgoing individual with exceptional leadership skills persistence, and team driven. Easily adapts to new atmosphere while maintaining a friendly and positive attitude. As shown through 15+yrs experience working in a variety of customer service environments and maintaining customer satisfaction.
W O R K E X P E R I E N C E
Lead Waitress/Outback Steakhouse/ Melbourne, FL
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Head Waitress/ Smokey Bones Bar & Grill/ Palm Bay, FL
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Displayed enthusiasm and promoted excellent service to customers
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
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