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Customer Service Front Desk

Location:
Chicago, IL
Posted:
July 18, 2023

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Resume:

Shanice Jorden

Chicago, IL *****

adydli@r.postjobfree.com

+1-773-***-****

Authorized to work in the US for any employer

Work Experience

Sercurity Officer

MFort Security Services (Concierge) - Chicago, IL

February 2021 to July 2022

• Greet & respect anyone entering the building

• Be helpful & loyal to them

• Protect an employer’s property and enforce laws.

• Monitor closed-circuit TV cameras and monitor alarms.

• Respond to any emergencies.

• Control visitor and employee building access.

• Conduct security checks for specified areas.

• Complete reports on anything they observed while on duty.

• Respect residents privacy

General Manager

The Halal Guys - Chicago, IL

December 2019 to February 2021

• Overseeing daily business operations.

• Developing and implementing growth strategies.

• Training low-level managers and staff.

• Creating and managing budgets.

• Improving revenue.

• Hiring employees.

• Evaluating performance and productivity.

• Analyzing accounting and financial data.

Housekeeper (Temp)

Hilton - Chicago, IL

April 2018 to August 2019

• Service, clean, or supply restrooms.

• Gather and empty trash.

• Clean building floors by sweeping, mopping, scrubbing, or vacuuming.

• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.

• Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.

• Dust furniture, walls, machines, or equipment.

Cashier/Line Server

Portillo's - Chicago, IL

August 2016 to May 2017

• Always being Friendly •Always have a positive attitude •Greeting Guest• Take orders & type of Payment

•Make salads for drive through & inside •Make drinks •Prep meat• Keep area clean & organized • Close down Salad Bar

Customer Service Associate

Walgreens (one summer Chicago) - Chicago, IL

June 2016 to August 2016

• Greet guest •Cashier •Bag purchased items •Assist Guest•Stock •Unlock items for Guest•Remove expired products• Mostly communicating with each & Every guest Education

High school diploma

Austin career Academy - Chicago, IL

August 2014 to June 2018

Skills

• Cooking

• Management

• Knife skills

• Cash handling

• Leadership

• Home care

• Experience with children

• Customer service

• Inventory control

• Restaurant Management

• Food Safety

• Restaurant Experience

• Kitchen Experience

• Food Preparation

• Catering

• Kitchen Management Experience

• POS

• Assistant Manager Experience

• Restaurant experience (6 years)

• Guest services

• Front desk

• Travel planning

• Shift Management

Languages

• English - Expert

Certifications and Licenses

Food Handler Certification

ServSafe

Food Safety Certification

GM Certification

Additional Information

Hard-working recent high school graduate 06/2018 (3.3 GPA) with six years of work experience and a proven knowledge of customer communications and customer satisfaction. Aiming to leverage my abilities to successfully fill the ANY role at your company. Frequently praised as focused, organized, reliable, trustworthy, & blunt by my peers, I can be relied upon to help your company achieve its goals. I love learning new things & don’t mind taking others, from other with higher roles & or positions.



Contact this candidate