Customer Service High School

JERRY MCCAULLEY

**** ******** ** ** **********, AL 35810 · 256-***-****

***************@*****.***

Action-oriented with strong ability to communicate effectively with students, technology, education, and business audiences. Works well independently or with minimal supervision; have the ability to prioritize and remain focused on the essence of an issue; excellent customer service; skilled at learning new concepts quickly while working well under pressure; ability to multitask; well organized; and a great servant leader, but also a great follower. PROFESSIONAL EXPERIENCE

JANUARY, 1992 – PRESENT

MASTER BARBER, ROCKET CITY BARBERSHOP

• Manage and supervise entire facility and employees

• Responsible for all shop duties along with maintenance and organizing advertisement for the success of the business

• Pass out donation letters for selected venues and client that will participate in fundraisers

• Assist employees in identifying and resolving problems with clients

• Maintain close personal contact with other shop owner

• Always maintain high standards of excellence

NOVEMBER, 2022 – STILL EMPLOYED

CARTER EXPRESS

• Forklift Operator

MARCH, 2022 – NOVEMBER, 2022

QUALITY CONTROL INSPECTOR, ZLA/POLARIS

• Completes Welding Inspections

• Logs data for welds

• Stacks welds for production

JANUARY, 2022 – MARCH, 2022

SECURITY GUARD, TRIDENT SECURITY SOLUTIONS

• Camera Surveillance

• Call Log

• Walk-Through Picture Observation Security

2

AUGUST, 2004 – DECEMBER, 2020

BARBERING INSTRUCTOR, DRAKE STATE COMMUNITY AND TECHNICAL COLLEGE

• Utilize classroom labs, and other resources of information available to establish lectures and demos.

• Present and discuss findings on how to manage and build a solid, professional Barbering business.

• Instrumental in employment placement of student barbers after completion of the Barbering program.

• Advise students concerning course requirements, academic progress and attendance

• Maintain hours for the Board of Cosmetology and Barbering

• Provide quality classroom instruction in the area of Barbering

• Provide continuous improvement in curriculum, instruction, and resources

• Participate fully in the institutional planning process and assists in carrying out the overall instructional mission of the College

• Prepare and grade assignments, projects, and examinations as required

• Maintain an inventory of assigned equipment and supplies

• Provide a proper instructional environment and maintains good human relations in the classroom so that learning is more effective

• Participate in faculty and professional organizations

• Recommend library books and other instructional materials EDUCATION

MAY, 2002

ASSOCIATE’S DEGREE, DRAKE STATE COMMUNITY AND TECHNICAL COLLEGE, HUNTSVILLE, AL

JUNE, 1990

HIGH SCHOOL DIPLOMA, S. R. BUTLER HIGH SCHOOL, HUNTSVILLE, AL LICENSURE/CERTIFICATION

JANUARY, 2021

MADISON COUNTY BARBERING LICENSE

SKILLS

• Great with hands-on techniques

• Team player

• Fast learner

• Multitasker

• Leader

References: Upon Request

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