Susan Rodriguez

Objective

Jacksonville, FL *****

adydju@r.postjobfree.com

+1-904-***-****

To utilize my attention to detail,

communication and administrative experience, and passion for helping those in need Authorized to work in the US for any employer

Work Experience

Certified Medical Assistant (CMA)

Millennium Physician Group - Jacksonville, FL

February 2022 to December 2022

Assisting providers with patients Vitals, Blood pressure, processing A1c as well as downloading patients insulin pumps and glucose meters. Helping patients with any concerns or questions regarding prescription to Referrals and setting appointments. I have also worked as checking patients out and scheduling their follow up, and lab appointments. including helping any coworkers when needed.

• Greeted customers

• Resolved customer issues

• Booked appointments for clients

• Assisted customers via live chat

• Collected and documented orders

• Responded to inquiries and issues

Education

Some college in Medical Assistant

Florida Career College - Jacksonville, FL

April 2018 to April 2019

High school diploma or GED

Skills

• Patient Care

• Vital Signs (4 years)

• Phlebotomy (2 years)

• EMR Systems (4 years)

• Experience Administering Injections

• Laboratory Experience

• Triage (4 years)

• Venipuncture

• Medical Scheduling

• Epic

• Medical Office Experience

• Computer Skills

• Anatomy Knowledge

• HIPAA

• Medical Terminology

• Medical Records

• Medical Coding

• Microsoft Word

• ICD Coding

• Phone Etiquette

• CPT Coding

• ICD-10

• Quality Assurance

• Clerical Experience

• Medical Billing

• Insurance Verification

• Primary care

• Spanish

• Documentation review

• Communication skills

• Administrative experience

Languages

• Spanish - Intermediate

Certifications and Licenses

Certified Clinical Medical Assistant (CCMA)

April 2019 to May 2023

Assisting providers with patients Vitals, Blood pressure, processing A1c as well as downloading patients insulin pumps and glucose meters. Helping patients with any concerns or questions regarding their refill requests to their FNA procedures (Fine Needle Aspirations) in processing the correct slides with patients requisition forms. I have also worked as Administration paperwork, and checking patients out and scheduling their follow up, Ultrasound and Biopsy appointments. including helping any coworkers when needed.

CPR Certification

Certified Clinical Medical Assistant (CCMA)

April 2019 to May 2023

BLS Certification

Certified Medical Assistant

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