NASETA ZARIN ** Thornbeck drive, Toronto, ON M*G *J6

416-***-**** ● adydjg@r.postjobfree.com

SKILLS AND QUALIFICATIONS

More than 8 years experience in Administration, Customer Service and Coordination In Health care Industries

Expert in booking referrals, coordinating/scheduling medical experts, customer relations, linking medical report/ documentation

Expert in electronic filling, documentation, data entry/management, scanning, faxing, photocopying, mailing

Expert in proof reading, quality assurance compliance with (SABS), editing, formatting, completion of medical report, releasing reports to the clients, booking referrals, coordinating/scheduling medical experts, customer relations, linking medical report/ documentation,

Experienced to handle customers, funders, stakeholder, medical experts, adjusters,

Expert in Microsoft Office (Word, Excel, PowerPoint), Scheduling software : iAASESS, SmartSimple, SecureDoc, eWorkflow PROCURA, CDMS, LIMS, CRM etc

Able to Inputs, updates and maintains large volumes of data, carrying out data entry functions with speed and accuracy with minimum typing speed 50 WPM

Strong communication skills, interpersonal skills, time management and organizational skills, attention to detail with great accuracy, the ability to set priorities and work under tight deadlines with minimal supervision.

WORK HISTORY

Intake Coordinator Oct 2021- to date

A.R.S Assessment Rehabilitation Services Inc.

Schedules IME examinations through SmartSimple.

Schedules and confirms appointment dates and times with physicians’ offices via SecureDocs.

Uploads Assessment details via SmartSimple or eClaims Workflow.

Communicates with clients regarding appointment scheduling, physician CV’s, appointment changes, no shows, cancellations, and receipt of medical records and/or image

Support Assistant C ( Part time) Mar 2021- Aug 2021

City of Toronto

Provide varied administrative/clerical support to the Toronto Public Health Mass Immunization Clinics.

NASETA ZARIN 416-***-**** ● adydjg@r.postjobfree.com

IME Coordinator Dec 2018 – Oct 2021

Vista Disability Management Inc.

Assisted referral via email, phone calls, SmartSimple, eClaims, Fax and client systems

Research and liaise with Assessors to confirm date, time and location of assessment and secure additional assessment dates/times if required

Processed cancellation, no show and late cancellations as informed by referral sources, claimants and/or legal counsel or providers

Booked Transportation, Interpretation and Facility if required

Performed other administrative tasks: Referral letter, documents list, medical packages for assessors faxing, photocopying, mailing, phoning, booking facilities etc.

Reports Coordinator Sept 2016- Nov 2018

SCM Health Solutions

Efficiently copy edited and proofread independent medical examination (IME) reports, including ensuring compliance with Ontario's Statutory Accident Benefits Schedule (SABS), finding inconsistencies, fact-checking, formatting, and correcting grammar and spelling

Tracked, uploading, forwarding, prioritizing and delivery of reports within the data management system and based on the methods specified by the client’s Service Level Agreement

Performed daily administrative tasks (sending/responding to email, faxing, filing, etc

Client Service Coordinator Jan 2016- Sept 2016

Spectrum Healthcare

Received routine referral/intake information from Funders and private-pay clients.

Worked collaboratively with community PSW and assists with the scheduling and coordination

Worked on emergency fill in shift, cancelling, rescheduling, PSW book off, client’s complaints, emergency, resolving issues, CCAC inquiries and update

Liased with clients,family members, staff, community partners and CCAC members

Study Enrollment Coordinator II Feb 2012- June 2015

Pharma Medica Research Inc.

Interviewing, recruiting and updating subject’s personal and medical records in CDMS while maintaining quality control and following ethics review board guidelines.

Preparing, proofreading, reviewing clinical research documents, protocol, auditing, data entry, data reviewing, updating screening package, ICF and enrollment log

Research Assistant Sept 2008- April 2011

Molecular Biology Lab, University of Winnipeg

Studied different species of Campanula to determine the parental species of Campanula rapunculoides to understand the role of Hybridization, Polyploidization and breeding system on speciation

EDUCATION

Graduate Certificate in Clinical research 2016

Seneca College

(Completed Good Clinical Practice and Ethics, Introduction to Drug Development/ Clinical Trials, Introduction to Clinical Quality Assurance, Clinical Study Administration)

Graduated majored in Biotechnology and Public Policy 2011

University of Winnipeg

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