ANDREW MANN
LITTLE FERRY, NJ *7094
**********@*****.***
Summary:
I am an experienced sales professional with customer retention skills, good written and verbal communication. I have experience training new sales representatives and am motivated to succeed at everything I do. I have a likable personality and am also energetic as well as a positive influence on those around me. I have always been in the top percentage of sales reps and move up quickly in every organization I have worked for.
Skills:
● Creating sales promotions in person and online
● Trained and supervised new employees in solar sales
● Resolved customer problems and disputes
● Presentation Skills
● Account Management
● SaaS
● B2B
Work Experience:.
Sungen Solar Englewood Cliffs, NJ 2015-current
Sales Manager
Conducted outside sales, generated new customers by direct sales, door-knocking, phone, email, and internet, held promotions with local businesses, taught new employees how to generate new customers, created training manuals for new employees, created online advertising, developed new advertising techniques, helped sales representatives close deals. JP Morgan Chase Westerville, OH 2005-2015
Retention Advisor
Taught new employees for a 3-month orientation period, supervised 14 persons in handling customer telephone complaints, developed procedures to keep unsatisfied clients with our company, developed promotions and negotiated fee waivers to retain clients. Club Fitness Boynton Beach, FL 2001-2005
Assistant Manager
Managed daily operations of the gym and supervised 33 employees, increased monthly memberships regularly, conducted outside cross promotions with local businesses, greeted customers, gave tours of the facility.
Education/Certifications:
Randolph-Macon College Ashland, VA 1996-1999
Major Political Science
Moorestown High School Moorestown, NJ 1992-1996
High School Diploma