Customer Service Data Entry marketing sales business develop procurem

Vivical Lewis

Norfolk,Virginia

Email: ************@*****.***

Phone:757-***-****

Objective:

Utilize and combine my previous work

experience in an entry level position .

Work Experience

Business Sales Development Representative

C5DBI-Virginia Beach,VA

February 2022 to June 2022

• Develop rapport with new and innovative technology companies.

• Generate lead list of potential clients.

• Make calls daily to follow up leads/ prospects.

• Making sure all leads are vetted.

• Develop marketing strategies.

• Keeping very detail note of account/potential clients. Customer Service

Canon I.T.S - Chesapeake, VA

April 2018 to August 2019

• Answered inbound calls in regard to products feature and updates featured on website.

• Managed customer accounts

• Worked in the inbound call center

• Assisted customers via live chat

• Responsible for troubleshooting applications

Customer Service Representative

Apac Customer Service - Newport News, VA

November 2012 to February 2016

• I would track and locate products and packages. Using different software and interfaces.

• Performed data entry for shipments

• Managed client records

• Answered calls from customers

• Resolved customer information and complaints

• Responded to claim inquiries

• Responsible for tracking and maintaining inventory Business Account Manager

Verizon - Hampton, VA

August 2008 to June 2010

• My duties were to set up 100+ Centrex lines for different business for Verizon phone services.

• Using different computer interfaces.

• Answer questions about product review and questions about services. Skills/Education

High school diploma

Tabb High School - Yorktown, VA

May 1997 to June 1998

• Type 65 wpm

• Microsoft Office Windows 95-10

• Data entry

• Desktop Publishing

• Bookkeeping

• Cold Calling

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