Customer Service Representative
Resume:
R O B E R T T A Y L O R
************@********.***
cell: 814-***-****
C O N T A C T
E D U C A T I O N
Associates Degree in Specialzed Business
2007
DOUGLASS EDUCATION CENTER
High School Diploma
1994
CURWENSVILLE AREA HIGH SCHOOL
S K I L L S
Customer Service
Technologically Capable
Communication
Goal Oriented
Schedule Flexibility
WORK E X P E R I E N C E
Rebate Masters
October 2022 - February 2023
CALL REPRESENTATIVE
Disclosed information to non-profits and small
businesses regarding funding available for their benefit. Thoroughly provided information regarding the source of the funding to businesses.
Auto Enforcer
February 2022 - June 2022
CALL REPRESENTATIVE
Accurately remained on script with customers while utilizing active listening skills to accurately assist customers with their vehicles warranties.
Maintained knowledge of additional resources to provide customers additional support regarding their concerns or inquires.
S U MMARY
Expert customer service representative with experience in various call centers. Able to meet goals and remain on task while maintaining a strong rapport with callers to ensure maximum effectiveness and productivity is achieved. R E F E R E N C E S
Mariah Mills
Career Development Coordinator
724-***-**** ext. 498
******@************.***
Denise Pauly
Advocate
******@****.***
Joe Ramos
Friend
********@*****.***
Primerica
January 2023 - March 2023
JOB RECREUITER
Contacted job seekers to recruit indivduals for
employment opportunities available at Primerica.
Actively listened to recruitees for their specific skill sets in order to properly link them with a benefiting position at Primerica.
Associates Degree in Film Study
2009
DOUGLASS EDUCATION CENTER
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