Customer Service Data Entry
Resume:
Kutina Simpson
Customer Service Specialist
Kutina Simpson
*** *. ******** *** **** #2113
*************@*****.***
Objective
A Financial Customer service professional, eager to attribute into a Professional Call Center and assist with Collections, Management and Customer Service also willing to learn new skills. Therefore, I am willing to take on new challenges and complete any education or licensing examinations necessary for career growth. Along with, gathering client information and analyzing data which will promote quality customer service.
Health Magnet Professional High School, Texas 1990
Duncanville Lions Club
Chamber of Commerce 2012
Experience
6/2021 – 5/2023
Customer Service Agent • R & NB Express Transportation
Answered multiple phone lines.
Data Entry / filing
Processed claims
11/2012 – 8/2020
Reservation Specialist & Guest Assistance • Hilton Worldwide
Problem solved.
Answered inbound calls.
Made / Changed updated reservations.
Handled irate and dissatisfied guest.
Key Skills
Customer Service
Problem solving
Finance Mngt
Strengths / Weakness
My strength is listening to my customers, making sure they feel important, and letting them know we appreciate their business and loyalty.
Weakness would be giving everyone the benefit of doubt, I try to judge all the same with good intentions.
References upon request
Contact this candidate