MS Office

Visual Basic

Adobe Photoshop

adyd5i@r.postjobfree.com

009***********

SKILLS

LANGUAGES

English

Full Professional Proficiency

Malayalam

Native or Bilingual Proficiency

Tamil

Professional Working Proficiency

Hindi

Professional Working Proficiency

WORK EXPERIENCE

Customer Service Host

Cochin International Airport

06/2017 – 05/2019

Achievements/Tasks

Performed as a customer service host in passenger service department at cochin international airport for politely deal to passengers with impeccable manners. As a customer service host, I researched and resolved customer issues promptly and increased passengers satisfaction.

Consulted with passengers to evaluate their needs, determine best services, and suggested easiest ways to complete their procedures in airport Developed a friendly rapport with customers to generate repeat business, while utilized my professional, courteous and genuvine attitude to achieve a highly enjoyable atmosphere amoung my coworkers

ORGANIZATIONS

CIAL ( Cochin International Airport Limited )

I have been participated in competence program on Airport Emergency preparedness and selected as a member of Emergency task force. BWFS ( Bird Worldwide Flight Services )

Employed as a customer service host and enthusiastically worked with passenger service department

Customer Care Executive(Teller)

HDFC BANK

serves customers by comleting account transactions o provides account services to customers by receiving deposits and loan payments cashing checks, issuing saving withdrawals, and recording night and mail deposites

.

o sells cashier’s checks, traveler’s checks, and series e bonds C++

Keerthika Rajan

Customer Service Host

An enthusiastic, reliable and personable professional with two year of experience as customer service host in passenger service department. As well as demonstrating motivational team building abilities, superior leadership talents, and exceptional communication and interpersonal skills. EDUCATION

B.Com

Bharathiyar University

o An undergraduate academic degree awarded for a course or program in Commerce.

o B.Com courses list includes Marketing, Human Resource, Finance specialization as the subjects of study.

MBA (HR) Human Reserch Management

successfully completed MBA Human Reserch Management H.S.C

State Board(Tamil Nadu)

successfully completed senior high

school level studies (Years 11 and 12

or equivalent

Personal details :

ADDRESS

Keerthika rajan,

D/O Rajan .v,

18/233 Rosen Cottage,

Kotagiri,

Nilagiri.

PHYSICAL INFORMATION

HEIGHT : 155 cm

Weight : 40 Kg

Medical : GOOD

DATE :

PLACE :

SIGNATURE :

Contact this candidate