Jeff Geasler

*** *. ***** ***** **. - ***

Laingsburg, MI 48848

517-***-**** adycxs@r.postjobfree.com

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Accomplished IT Professional with extensive progressively challenging experience in IT infrastructure, project management and leadership seeking a new professional challenge. Proven ability to manage and coach direct reports, mentor colleagues, create/lead cross-functional teams, manage vendor relationships and initiate and lead large complex projects/programs. Demonstrated ability to understand and apply technologies that transform business capabilities, reduce costs and improve reliability. Executive Strengths and Highlights

● Leadership

● Project Management

● Solutions Architect

● Led infrastructure teams

● Developed a Network Operations Center

● Lead and performed upgrade of a worldwide infrastructure

● Client Management

Knowledgeable in the following areas

● Virtualization – VMWare, Cloud Infrastructure

● Microsoft Suite of Products

● ITIL

● Storage - Pure Storage, Data Domain

● Backup/Recovery – Disaster Recovery, NetBackup, Veeam

● Networking – LAN, WAN, wireless, VOIP

● Data Center Management - Security, Policies and Procedures

● Backup/Recovery – Disaster Recovery

● Lansing Community College - Associates Degree in Data Processing

● Indiana University - Bachelor's Degree in Business Management

● ITIL

● VMware Certified Professional (VCP)

Converge One

Technical Services Manager July 2022 - Present

● Focused on customer communication - American Dream

● Responsible for network,voice and data center technologies for American Dream

Multiple data centers

VMWare infrastructure

Network of 500+ Cisco switches

Wireless throughout the mall

Avaya phone system

Veeam backups and disaster recovery

● Provide day to day management for on-site team.

Assist with troubleshooting network issues

Direct team on configuration issues

Advanced Diagnostics Engineer Oct. 2019 - July 2022

● Review new incidents

● Determine resolution of incidents

● Update clients on status of incidents

Dewpoint Oct. 2006 -Oct. 2019

Delivery (Solutions) Architect May 2018 – Oct. 2019

● Reviewed statements of work to verify delivery readiness

● Produce detailed statements of work for solving business issues

● Leading the Dev/Ops preparation

● Coordinating the interaction with our data center provider Services Delivery Manager March 2015 – May 2018

● Responsible for staffing and managing the managed services teams. Team consisted of network and data center engineers

Managed infrastructure team for our hosted infrastructure

Managed team for 2 managed services customers

Managed between 40 and 60 network and data center engineers and project managers

Develop training requirements

Develop career progression planning

Performed employee performance reviews

● Responsible for management and interfacing with multiple managed services customers

● Developed and planned for call center in network operations center

● Responsible for insuring implementations of projects was completed effectively and efficiently City of Lansing Infrastructure Manager (contracted) Sept 2013 – Feb 2016

● Lead initiative to re-introduce trust into an IT organization that had failed multiple business units

● Responsible for providing technical guidance direction for the City of Lansing

● Introduced virtualization into environment

● Setup second data center for multi-site environment

● Developed disaster recovery plan for the City

● Rebuilt and stabilized backup environment

Commercial Services Delivery Manager/Internal Network Manager Sept 2012 – Sept 2013

● Responsible for insuring implementations of projects is completed effectively and efficiently

● Responsible for ensuring projects were completed within the time frames provided

● Responsible for providing guidance for Dewpoint’s internal network Solutions Architect Oct 2006 – Sept 2012

● Performed technical roadmaps projects for organizations to provide them with an analysis of their computing infrastructure to provide direction

● Conduct NetBackup pre-sales/installations. Exchange Management - Responsible for the functionality of the company’s Exchange system.

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