Jeff Geasler
Laingsburg, MI 48848
517-***-**** ****.*******@*****.***
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Accomplished IT Professional with extensive progressively challenging experience in IT infrastructure, project management and leadership seeking a new professional challenge. Proven ability to manage and coach direct reports, mentor colleagues, create/lead cross-functional teams, manage vendor relationships and initiate and lead large complex projects/programs. Demonstrated ability to understand and apply technologies that transform business capabilities, reduce costs and improve reliability. Executive Strengths and Highlights
● Leadership
● Project Management
● Solutions Architect
● Led infrastructure teams
● Developed a Network Operations Center
● Lead and performed upgrade of a worldwide infrastructure
● Client Management
Knowledgeable in the following areas
● Virtualization – VMWare, Cloud Infrastructure
● Microsoft Suite of Products
● ITIL
● Storage - Pure Storage, Data Domain
● Backup/Recovery – Disaster Recovery, NetBackup, Veeam
● Networking – LAN, WAN, wireless, VOIP
● Data Center Management - Security, Policies and Procedures
● Backup/Recovery – Disaster Recovery
● Lansing Community College - Associates Degree in Data Processing
● Indiana University - Bachelor's Degree in Business Management
● ITIL
● VMware Certified Professional (VCP)
Converge One
Technical Services Manager July 2022 - Present
● Focused on customer communication - American Dream
● Responsible for network,voice and data center technologies for American Dream
Multiple data centers
VMWare infrastructure
Network of 500+ Cisco switches
Wireless throughout the mall
Avaya phone system
Veeam backups and disaster recovery
● Provide day to day management for on-site team.
Assist with troubleshooting network issues
Direct team on configuration issues
Advanced Diagnostics Engineer Oct. 2019 - July 2022
● Review new incidents
● Determine resolution of incidents
● Update clients on status of incidents
Dewpoint Oct. 2006 -Oct. 2019
Delivery (Solutions) Architect May 2018 – Oct. 2019
● Reviewed statements of work to verify delivery readiness
● Produce detailed statements of work for solving business issues
● Leading the Dev/Ops preparation
● Coordinating the interaction with our data center provider Services Delivery Manager March 2015 – May 2018
● Responsible for staffing and managing the managed services teams. Team consisted of network and data center engineers
Managed infrastructure team for our hosted infrastructure
Managed team for 2 managed services customers
Managed between 40 and 60 network and data center engineers and project managers
Develop training requirements
Develop career progression planning
Performed employee performance reviews
● Responsible for management and interfacing with multiple managed services customers
● Developed and planned for call center in network operations center
● Responsible for insuring implementations of projects was completed effectively and efficiently City of Lansing Infrastructure Manager (contracted) Sept 2013 – Feb 2016
● Lead initiative to re-introduce trust into an IT organization that had failed multiple business units
● Responsible for providing technical guidance direction for the City of Lansing
● Introduced virtualization into environment
● Setup second data center for multi-site environment
● Developed disaster recovery plan for the City
● Rebuilt and stabilized backup environment
Commercial Services Delivery Manager/Internal Network Manager Sept 2012 – Sept 2013
● Responsible for insuring implementations of projects is completed effectively and efficiently
● Responsible for ensuring projects were completed within the time frames provided
● Responsible for providing guidance for Dewpoint’s internal network Solutions Architect Oct 2006 – Sept 2012
● Performed technical roadmaps projects for organizations to provide them with an analysis of their computing infrastructure to provide direction
● Conduct NetBackup pre-sales/installations. Exchange Management - Responsible for the functionality of the company’s Exchange system.