Data Entry Customer Service
Resume:
Shaniqua Blake
Yonkers, NY *0703
Email: ***********@*****.***
OBJECTIVE
Passionate Customer Service Professional seeking an opportunity to demonstrate effective communication skill and experience as a Front desk representative
SKILLS
● Excellent verbal and written communication skills
● Accurate Data Entry
● Proficient in Microsoft Office, Word, Excel, Access
● and Outlook programs, email
● Capable of learning new concepts quickly
● Strong Interpersonal and Organizational skills
● Excellent with customer support services and problem resolution
● Strong attention to detail and highly ethical
EXPERIENCE
Executive Park Physical Therapy 04/2022 - 04/2023
Receptionist
●Responds to all incoming calls and emails
●Interacts with patients daily, assisting with scheduling of appointments
●Processing of patient co-pays; Verification of patient insurance and medical records
●Adheres to all HIPPA guidelines, cybersecurity guidelines, and client confidentiality
Gus & G Construction, Inc. 01/2001 – 12/2019
Receptionist
●Communicated with Construction Contractors to schedule project walk-through for bidding purposes
●Prepared weekly schedules for employees
●Performed general office duties; mail, photocopying, fax service, data entry, and ordering of supplies
●Handled incoming/outgoing calls and e-mail correspondence
Best Buy Co, Inc. 04/2008 – 05/2010
Sales Associate
●Improved customer loyalty, providing a unique solution to the needs of all customers
●Provided peer coaching to develop selling effectiveness
●Effectively assisted customers with knowledge of products
●Ensured timely completion of required paperwork and reports
EDUCATION
● Monroe College – Diploma
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