Customer Service Representative

Brittany Morse

Las Vegas, NV

adycug@r.postjobfree.com

+1-702-***-****

maintaining a pleasant connection and interaction with clients and potential clientele. Hardworking and proactive with problem-solving

Observant and experienced in

customer service and retail

Authorized to work in the US for any employer

Work Experience

Customer Banking

Sitel/Foundever - Las Vegas, NV

February 2023 to Present

I connect with customers by phone via inbound calls no sales. Drive customer satisfaction through voice, chat and or email communications

Cashier/Stocker

Green Valley Grocery - Henderson, NV

June 2021 to Present

I am a cashier and I stock but I am mostly a stocker I’m always stocking the loads I do cashier audits I also do invoices always checking in vendors and Working a scanner, labels, stock beer cooler milk cooler make food clean bathrooms also making sure that the store is spotless always sweeping and making coffee, cleaning gas pumps sweeping lot inside outside trash mopping all of the above. Early morning stocker/ Cashier/ Customer Service

Michaels

November 2018 to Present

I work the customer service booth in Michaels for returns. I also helped customer with placing orders for arts and crafts from picture forms to linen and yarn. I am very familiar with customer service and I think I do a good job at it! Other then that I stock shelves organize products and also make sure the merchandise is readily available for customers . I have also unloaded plenty of trucks I mop and sweep the bathroom and breakroom. I am very aware with planograms I am familiar with retail merchandising also! I also work the cash registers and I was also a security guard on some days and I would greet everybody and enforce rules if needed

Customer Service Representative

Duke Energy

February 2019 to February 2021

• Answered phone and assisted customers with changes • Scheduled reservations for customers

• Explained products and benefits

• Maintained up-to-date knowledge of customer accounts Education

High school diploma

Skills

• Planograms

• Merchandising

• Pricing

• Retail Sales

• Pallet Jack

• Warehouse Experience (4 years)

• Customer Service (4 years)

• Packaging

• Cash Handling

• Cashiering

• Shipping & Receiving

• Organizational Skills

• Load & Unload

• Heavy Lifting

• Cleaning

• Custodial experience

• Cooking

• Maintenance

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