Customer Service Data Entry

Chelsea Hill

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318-***-****

PROFILE

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

EXPERIENCE

TELEPERFORMANCE, CUSTOMER SERVICE REP. BOSSIER, LA — 2020-PRESENT

• Educated customers on products and services

• Customized order suggestions based on the individuals needs

• Accurately and efficiently collected customers information when reviewing and updating accounts

• Multi-tasked while navigating through multiple windows for answers to questions and resolution to issues

• Recorded all tasks and activities, prepared and submitted reports,

• Researched and retrieved requested data, performed daily control functions WALMART, CASHIER BOSSIER, LA — 2019-2020

• Performed transactions for customers including cash,debit,checks etc

• Recorded daily number reports for cash tills and cash drops EDUCATION

Bossier High school Shereveport, LA High school diploma May 2018 SKILLS

• Data entry, Typing, Telephone, Excel, Powerpoint, Word, Customer relations, Data entry, Troubleshooting

CERTIFICATIONS

Phlebotomy

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