Pavani Ranga

adycs2@r.postjobfree.com

(Mobile) 978-***-****

(Home) 860-***-****

Over Twelve years of diversified experience as Quality Assurance Analyst. Involved in Various

Phases of Software Development Life Cycle (SDLC). Experience includes Requirement

Gathering, Analysis, Manual and Automation testing.

MS Project, Azure Dev OPS, Selenium, HP Quick Test Pro, HPQC, Jira Bug Tracker and Test Director to perform various activities of development life cycle.

Specific expertise includes:

•Hands-on experience of manual testing on web based and Desktop applications.

•Performed Functional testing, Browser Compatibility testing, Usability testing, Database testing, UAT, System’s, Regression testing, Smoke testing and Build Verification Testing.

•Experience in test case design and development, building test data, test execution and test reports.

•Experienced to work with Agile Scrum methodology.

•Worked on requirement traceability matrix to track requirements with test cases.

•Implemented QA methodologies (Waterfall, Agile Scrum) practices and processes in all kinds of environments.

•Good understanding of the SDLC and STLC Testing Life Cycle during the various phases of the application.

•Strong aptitude in implementing Quality Assurance Standards and Testing Methodologies for Large Enterprise GUI and Web Applications using Use Case Documents, Functional Specifications and Business Requirements.

•Good experience in Testing and QA practices in Web and Client Server Applications.

•Reported defects using Azure Dev ops, Quality Center, Jira and bug tracking systems.

•Created User stories, Tasks and Defects in Azure Dev Ops.

•Reported detailed QA statuses to team lead.

•Writing SQL queries to perform backend testing.

Computer Skills:

Testing Tools: Azure Dev Ops, Quick Test Professional, Test Director,

HPQC ALM,Python and JIRA.

Languages: C, C++, VB Script, .NET, Java Script, SQL, PL/SQL, TSL,

HTML, XML.

GUI: Visual Basic, Power Builder

RDBMS: MS-Access, SQL Server

Methodologies: Agile Scrum and Waterfall Model.

Technologies: MSWord, MS Excel, MS Power Point

Operating Systems: Widows 98/NT/2000/XP, Vista, Windows 7,8,10, and Win 11.

Mac: Different OS’s.

Career Experience:

H&R Block – Cambridge, Billerica, MA Sep06-Mar23

Quality Assurance Analyst

H&R Block deals with H&R Block At Home Online and Software products for Tax preparation. Software products include Basic, Deluxe, Deluxe State (most popular)Premium State, Business and State editions. As the world's largest tax services company, H&R Block has one-to-one relationships with millions of clients, helping them benefit from all the deductions and credits available to them and build a better financial future. H&R Block is the only major company that offers a full range of software, online and in-office tax solutions, combined with financial information and suggestions that enable clients to consider how they could achieve their financial objectives.

Responsibilities

•Reviewed Functional Requirements and Business Requirement documents for writing test cases.

•Extensively performed User acceptance, Functional, Regression, Systems, Smoke, End-to-End and Browser Compatibility testing on Multiple Platforms.

•Performed the install/uninstall process of the product on various operating systems like Win 98, Win ME, Win 2000, Win XP, Vista, Win7, Win8,Win10, Win11 and on various MAC different operating systems.

•Involved in testing the updates of federal and state editions.

•Involved in testing the Import functionality of W-2’s from Payroll Providers,1099’s from Financial Institutions and Financial software’s.

•Moved Apigee platform to APIM for smart Import functionality.

•Replaced Ecommerce server with Revenue admin portal (RAP tool) and Software management research tool (SMRT) which are maintained in the cloud.

•Verified purchased transactions in CyberSource on QA and PROD servers.

•Involved in Download in a box project which replaced the CD’s and moved to download the software through the online web.

•Involved in ecom live testing (Credit card transactions) for the Federal, state editions and Fusion 92 products.

•Involved in the critical initiatives for HRB Software – Direct Mail Campaigns (Camry)

•Developed test cases and performed User Accettance testing for Fusion92 (third party vendor) used for direct mail campaigns(cd’s) Initially the products were tested on CD’S then moved on to online web.

•Performed Functional and Regression testing to test the Article pages to optimize the self help experience for the TaxCut users.

•Conducted the Browser compatibility testing to test the Web Tax Cut calculator.

•Conducted the Block live testing with the clients to test the functionality of Chat box, Audio and Video Quality.

•Logged defects of HRBS products using Azure dev ops, Mercury Quality Center, Jira, Test Director, and defects of Fusion 92 using Eproject tool.

•Involved in Preparing QA finding reports and participated in product release processes meetings along with Project Manager and QA

•Extensively involved in testing the hrblock.com website on Windows and Mac with various browsers.

•Performed automation Smoke testing using Python on weekly basis.

•Performed smoke testing and functional testing of every build of the application.

•Uploaded the stored Excel spread sheets and executed those Test cases in Quality center.

•Performed back end testing to verity data integrity by passing the SQL Queries.

Environment: Azure Dev Ops, Quality Center, Quick Test Professional, Selenium,Python,and

Test Director.

Web Visual Basic, C++, SQL and PL/SQL, ASP, .NET, J2EE, JSP, SQL Server.

Logic Server, SOAP, Windows NT, HTML, XML.

Browsers lE8.0, 7.0, 6.0 Firefox 1.5, 2.0, 3.0, 3.5 Netscape, Safari 3.0, 3.1

Chrome.

Bachelor’s Degree (Osmania University)

Post-graduation in Computer Applications.

US Citizen.

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