Customer Service Administrative Support
Resume:
Joni McNicholas
Vancleave, MS
*********@*****.***
Authorized to work in the US for any employer
Work Experience
GRA
Margaritaville - Biloxi, MS
June 2023 to Present
All housekeeping duties for guest rooms
Housekeeper
Courtyard by Marriott - D'Iberville, MS
January 2023 to March 2023
• Cleaned and organized bedrooms and restrooms
• Disinfected (area or item rooms bathrooms counters equipment)
• Removed waste daily
• Prepared linens
• Kept rooms stocked
• hotel housekeeper
• Cleaned windows
• hotel housekeeper
Manager
Village Cleaners - Ocean Springs, MS
January 2020 to November 2022
• Managed day-to-day operations
• Handled opening and closing of store
• Handled customer relations, inventory management and advertising
• Responsible for hiring new recruits
• Balanced tills
• Cleaned store
GRA
Beau Rivage - Biloxi, MS
September 2019 to November 2019
All housekeeping duties
Housekeeper
Express Employment Professionals - Biloxi, MS
July 2019 to August 2019
Dry Cleaning Attendant
Budget Cleaners - Gulfport, MS
November 2018 to May 2019
1 Sorting clothes
2 Treating Stains
3 Use of all equipment (washers, dryers, presses,
4 Assembling orders
5 Register
6 Deliveries
Crew Member
McDonald's - Diberville, MS
September 2018 to November 2018
1 Assembling Food
2 Grills & Fryers
Residential Housekeeper
Self-Exmployed - Mississippi State, MS
July 2016 to June 2018
1. Sweeping
2. Mopping
3. Vacuuming
4. Making beds
5. Cleaning windows
6. Detailed cleaning of all kitchen appliances
7. Detailed cleaning of bathrooms
8. Any extra chores requested by homeowner
Housekeeper
Premier Services Inc - Gulfport, MS
February 2016 to July 2016
1 Sweeping
2 Mopping
3 Vacuuming
4 Making beds
5 Cleaning windows
6 Detailed cleaning of kitchen appliances
7 Detailed cleaning of bathrooms
8 Any extra cleaning requested
Education
High school or equivalent
Skills
• Janitorial
• Housekeeping (10+ years)
• Excel (5 years)
• Microsoft Office (5 years)
• Childcare (10+ years)
• Cashiering (6 years)
• Food Preparation Experience (2 years)
• Food Service (2 years)
• Customer Service (3 years)
• Inventory Control
• Kitchen Experience
• Microsoft Word
• Assembly
Certifications and Licenses
Driver's License
Assessments
Attention to detail — Proficient
April 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Scheduling — Proficient
April 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Bookkeeping — Proficient
April 2023
Calculating and determining the accuracy of financial data Full results: Proficient
Customer focus & orientation — Proficient
April 2023
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
November 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Managing accounts in QuickBooks — Proficient
April 2023
Using QuickBooks software to manage business financials Full results: Proficient
Administrative support professional fit — Proficient April 2023
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Work motivation — Proficient
January 2023
Level of motivation and discipline applied toward work Full results: Proficient
Working with MS Word documents — Proficient
April 2023
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Warehouse safety — Proficient
January 2023
Using safe practices in a warehouse setting
Full results: Proficient
Cleaner fit — Proficient
November 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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