Customer Service Direct Care
Resume:
KAREN JENKINS
********@*******.***
SKILLS:
Communication Oral and Written
Customer Service /Care
Microsoft Office
Time Management
NYS Drivers, Clean Driving Record
WORK EXPERIENCE:
ACACIA NETWORK New York, NY 11/15 to PRESENT
Direct Care Professional
Assisted patient with appointments.
Assist with ADL with residents assigned.
Administer medication daily.
Cooked, cleaned, groomed daily.
Conducted crisis intervention strategies.
CENTER FOR FAMILY SUPPORT New York, NY 8/12 to 11/15
Shift Supervisor
Completed monthly paperwork, staff meetings, clients meeting.
Handled petty cash and client’s personal money.
Disucssed and created indivisible goals for the residents.
First point of contact to staff of 12 employees.
LEAKE AND WATTS New York, NY 8/06-8/12
Residential Habilitation Associate
Assisted in daily independent skills.
Administered medication.
Assisted with bathing, showing, cleaning and any other responsibilities that was needed.
Conducted crisis intervention strategies.
LIFESPIRE New York, NY 02/02- 8/06
Direct Care Worker
Transported consumers to appointments
Administered medication and supervised meal preparation
Maintained clean and safe environment
Assisted adult consumers with ADLS in residential facility
EPISCOPAL SOCIAL SERVICES New York, NY 1/88- 2/02
Direct Care Worker
Supervised cleaning tasks, grooming and meal preparation
Transported consumers to medical appointments and social events
Implemented and met goals with consumers
EDUCATION:
General Equivalency Diploma, University of NYS, Albany, NY
CERTIFCATES:
AMAP, Acacia Network, New York, NY
SCIP, Acacia Network, New York, NY
FIRST AID/CPR, Acacia Network, New York, NY
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