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Team Lead Customer Experience

Location:
Virginia Beach, VA
Posted:
July 17, 2023

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Resume:

SHONTRELL FLEMING

ABHAN

*** ****** **.

NORFOLK, VA 23505

904-***-****

*.*********@*****.***

Aviation Boatswain's Mate – Aircraft Handling (ABH) Sailors supervise the movement of Naval aircraft and perform rescue duties when necessary. In this role, specific responsibilities may include: Assisting with the launch and recovery of aircraft. Spotting and securing aircraft and equipment.

Committed and well-trained ABH offering 2+ years of service with U.S. Navy. Experienced in coordinating smooth and safe launches and landings of aircraft such as Helo’s and F/18s. Diligently maintaining equipment and gear to support efficient operations.

EDUCATION

EXPERIENCE

FLORDIA STATE COLLEGE OF JACKSONVILLE.

Pending degree.

Current

KEY SKILLS

29 APR 2020- CURRENT

ABH • E-3 • U.S NAVY

As A Watch Stander, I am responsible for one of the key points acccess To Hsc-2 squadron rounds, the inventory and management of 60 keys, 24 badges and the safekeeping of weapons safe and 33 Mh-60s helicopters. I successfully complete all duties to include answering telephones, logbook entries, and is the first line of defense for safety precautions.

Excellent military bearing. Positive attitude to my peers and senior leadership. Also shows professionalism and challenges other sailors to do the same. Brings an infections can do spirit that helps motivate other sailors in achieving their goal. Greatly enhances the Quarter deck to do the same.

01 JAN 2019-01 FEB 2020

HMS HOST • HOST • GREAT AMERICAN BAGEL

Serves patrons with food and beverages in a positive and friendly manner. Provides information to help food and beverage selections. Presents ordered choices in a prompt and efficient manner. Maintains dining ambiance with an enthusiastic attitude.

10 JUN 2017-01 JUL 2018

CASHIER • TEAM LEAD • BURGER KING

Provides a positive customer experience with fair, friendly, and courteous service.

Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.

Resolves customer issues and answers questions.

Bags purchases if needed.

Processes return transactions.



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