MEGAN MOORE
*** ***** **** ****., **** C* Franklin, TN 37067
629-***-**** ***************@*****.***
OBJECTIVE
Confident and seasoned GI Endoscopy Subject Matter Expert with 15 years of clinical experience working in both a hospital and outpatient setting. Fits into any client-facing role easily with an out-going personality and consultative style. More than able to deliver excellent patient care, ambitious and highly motivated with excellent attention to detail and endoscopic troubleshooting capabilities. In pursuit of a GI Endoscopy Technician position with a company that offers great opportunities for its employees and career progression for ambitious and talented people.
EXPERIENCE
STERIS (IMS)
GI Endoscopy Subject Matter Expert/ Customer Insights Analyst
Provides analysis of repair trending and solution delivery and solution delivery to assigned facilities in an effort to provide cost savings / cost avoidance and compliance to the hospital by ensuring service portfolio relevant surgical assets are functioning properly and for their intended purpose Reviews and analyzes repair trending to identify customer specific areas of improvement and establish measurable goals
Drives business and customer initiatives with key
stakeholders raising awareness of areas of improvement Records surgical asset inspection and maintenance activities for customer compliance
SKILLS
Maintaining a solid, robust core
knowledge base of infection control
standards in regards to GI Endoscopy
Ability to communicate effectively
with patients, physicians, and other
healthcare professionals
Ability to quickly and effectively
troubleshoot any technical issues
that arise
A keen eye for detail
Ability to work and collaborate well as
a part of a team
11/2022 - 02/2023
07/2021 - 11/2022
Gastroenterology Associates of Middle TN
Endoscopy Scheduler
Coordinates and schedules endoscopy procedures and follow-up appointments as designated by physicians Interacts with patients, physicians and other staff both within the clinic and with outside facilities providing
accurate, timely and responsive information
Coordinates processes and routes all paperwork as required to meet physician and facility requirements
Follows all written protocols and procedures of the clinic Books surgeries based on physician volume maintaining appropriate standard turn-around time
Follows established REI and surgery center/ hospital precautions and procedures in the performance of all job duties to ensure a safe work environment
Adheres to policies regarding safety, confidentiality and HIPPA guidelines
Demonstrates courtesy and helpfulness toward patients and their families
Brentwood Surgery Center
Lead Endoscopy Technician
Supports diagnostic and therapeutic procedures
Verifies proper endoscopic equipment functionality by regularly performing safety checks
Collects and delivers specimens for cytology, pathology and microbiology
Demonstrates mandatory and clinical competencies of the position
Maintains inventory of endoscopic equipment and
accessories
Maintains and/or repairs endoscopic equipment
03/2023 - Current
2013-2017
2004-2005
Medely
Ad Locum (Travel) Endoscopy Technician
Supports diagnostic and therapeutic procedures
Verifies proper endoscopic equipment functionality by regularly performing safety checks
Collects and delivers specimens for cytology, pathology and microbiology
Demonstrates mandatory and clinical competencies of the position
Maintains inventory of endoscopic equipment and
accessories
Maintains and/or repairs endoscopic equipment
EDUCATION
Aquinas College
Tennessee Technology Center