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Customer Service Data Entry

Location:
The Bronx, NY
Posted:
July 17, 2023

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Resume:

JUAN C GALLEGO

**** ******** ***, ******** ** ***06

Cell# 516-***-****

adycnc@r.postjobfree.com

OBJECTIVE

To seek an employment in a company with opportunity to grow in a challenging position working as a representative and to obtain a position compatible with skills and interest.

EDUCATION

Brentwood High Scholl 1998/ Suffolk Community College 2004-2007

SKILLS

Fluent in English and Spanish possess effective communication skills, a positive attitude that keeps colleagues motivated. Organized, direct approach transfers into a highly productive and efficient candidate for any task.

Insurance, Sales & Customer Service Training. Word & Excel

Shipsation program & LTL Shipments, forklift, stand up hi-lo.

EXPERIENCE

09/2021-06/2022

Optimum/Customer Service & Sales

Assist walk-in customers with updating/exchanging malfunctioning equipment.

Inform Subscribers about products and services, data entry, modify and upgrade account.

Process bill payments, explain and provide information about their monthly charges.

Review monthly quote & follow weekly assignments to produce new clientele & business.

Make calls to new prospects, remind customer about promotions and deadlines.

Daily count of cash draw, safe counts, process checks, review store and restock new equipment.

06/2019-09/2021

Bella Vie/Waiter

Ensured quality and proper presentation, serving food in a timely manner.

Assisting customer desires, managing tables and inputting orders into POS System.

Answering calls, take reservations, online orders, process card payments & gift receipts.

Prepare & decorate desserts, after dinner beverages and resetting for next day.

Experienced making drinks, cocktails & knowledge of different wines.

02/2016-09/2019

Designs for Vision

Shipping/Receiving Associate

Receive packages from UPS, FEDEX, DHL & USPS Mail.

Process purchase orders & distribute packages.

Load/Unload trucks, receive supplies, labeling & stocking.

Data entry, returns & printing receiving reports. Pick & issue work orders.

Check & File packing slips and invoices.

01/2013-02/2016

New York Life Insurance

Customer Service & Insurance Agent

Contact business owners about reducing taxes & investing for their future.

Provide information about retirement & college planning.

Scheduling meetings to discuss life insurance.

Follow underwriting process and deliver policies.

Participate in community events to educate families.

Attend network meetings to enhance knowledge and relations.

10/2007-01/2013

Davis Vision

Stockroom/Shipping/Receiving/Lenses Processor

Verify lenses prescription, pick work orders.

Data entry, stock incoming lenses & frames.

Received all products, Inventory control & cycle counts.

Process all orders thru UPS, FEDEX, USPS with respective shipping method.

Polish & dry lenses using machines & necessary equipment.



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