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Project Manager Customer Service

Location:
Pretoria, Gauteng, South Africa
Posted:
July 17, 2023

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Resume:

CHANTOLINE FELICITY KOCK

Contact number: 072-***-****/ 064-***-****

Nationality: South African Race: Coloured Gender: Female ID number: 960********** Address: PH 96 House for All, Eersterust, Pretoria 0022 (Willing to relocate) Availability: Immediately Drivers Learners: Code: 08 Email: adycff@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of clients/customers. In customer service I have two years’ experience. I am committed to balancing company goals while helping clients/customers find satisfactory solutions.

EDUCATION

Hoerskool Pescodia

Grade: 12 2014

Subjects: Afrikaans

English

Mathematical Literacy

Life Orientation

Geography

History

Life Sciences

WORK EXPERIENCE

Statistics South Africa

Data Collector Year: 2022

Collect data from external and internal sources.

Analyse data and present your findings to management.

Capture data into the database.

Ensure all data is organised and accurate.

Conducting of administration duties.

Avbob

Sales Representative Year: 2017 - 2019

Serves customers by selling products and meeting customers’ needs.

Assisting existing accounts and establishing new accounts

Recommends changes in products, services and policy by evaluating results and competitive developments.

Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunity.

Mr. Price Clothing Store

Cashier Year: 2016

Greeting customers

Stocking and restocking merchandise as needed.

Helping shoppers find what they need.

Managing transactions at the cash register.

Answering customer questions.

Liaising with managers as needed.

Cleaning the store as needed.

LANGUAGES

Afrikaans

English

SKILLS

Active listening

Communication

Problem solving

Time management

Integrity

Dependable

Willing to learn

REFERENCES

Fortune Phuti

Project Manager

079-***-****

Jennette Zuma

Manager

012-***-****

Tino Hector

Manager

072-***-****



Contact this candidate