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Customer Service Assistant Manager

Location:
Peachtree Corners, GA
Posted:
July 16, 2023

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Resume:

Abera Gebremariam

Senior Assistant Manager at R & R Ventures INC.

adyccw@r.postjobfree.com - 404-***-****

Work Experience

Senior Assistant Manager

Exceptional Restaurant Company and R & R Ventures INC.

Suwannee, GA 30024 2006 –Present

Sept 2006- Present

KEY ACCOMPLISHMENTS:

Assists in management of day-to-day operations by managing labors, counting inventory and supplies, and developing the restaurant team.

Ensure that facility and equipment are maintained to company standards on day-to-day basis.

Analyzes sales, labors, inventory and controllable on a continual basis, and takes corrective action to meet or achieve daily or weekly margin and sales growth targets.

Supervises others efficiently and coordinates their duties.

Ensure occupational safety and health act, local health and safety codes, and company safety and security policy are met.

Assist and loss management by following cash control or security procedures, reviewing financial reports, and taking appropriate actions.

Participates in recruiting, interviewing and hiring team members, and conducts performance appraisals tales disciplinary action motivates and trains team members.

Care and concern for customers and create a good environment in the restaurant.

Follow up and perform any combination of duties to maintain orders, sanitation, and cleanliness in facilities

Follow up all chemicals used according to proper procedure and train cleaning captain.

Perform restaurant interior and exterior is in a good condition and check all cleaning duties or assigned areas done.

Managing food and paper cost.

Preparing Weekly sales forecasting and scheduling

Tax Processing

Bank of America 2005-2006

Tucker, GA

As exception processor

Jan 2005-2006

Assistant manager Grocery Store

B-Awake INC. (sell Gas station)

2560 Flat Shoals Road

Decatur, GA 30034

Feb 2001-2005

Manage customer service and administrative aspects of the job.

Monitor sales benchmarks.

Train employees for customer management duties.

Prepare and transmit daily bookkeeping.

Assume store manager responsibilities when necessary.

Develop employee work schedules.

Purchasing and ordering grocery staffs.

Store clerk and stocker

Store clerk Publix Super Market

Publix Super market Inc. Store #280

Marietta, GA 2000-2001

Jan 2000 - Jan 2001

Education

DEVRY University

Bachelor’s, computer engineering (not complete GPA 3.89)

ALISON Advanced Interactive Systems

Diploma, Business Management & Entrepreneurship

Skills

Management Sales Cash Appraisals Cleaning Codes Counting Disciplinary Action Exterior Health Inventory Loss Margin Policy Recruiting Reports Safety Sales Growth Sanitation Security Policy Supplies Targets Bookkeeping Customer Service Gas Purchasing Schedules Train Employees Transmit Cash Register Floors Meeting Merchandise Road Stocks Cost Control Enjoy New Challenges Exceptional organization Food Safety Leadership Obedient Operations Management Organization Problem Solving Service Operation Vendors Work Ethic Workplace Safety Engineering



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