AMANDINE TOUGOUMA

**** ****** ****** #*, *****, NY, 10452, US • 347-***-**** • adycbp@r.postjobfree.com Motivated salesperson with 1 year of experience boosting sales and customer loyalty through individualized service. Resourceful expert at learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Self-motivated

Staff management

Goals and performance

Optimizing business processes

Product and service sales

Business Strategy

Relationship building

High School - 2018

Westside High School - Houston, TX

Salesperson - December, 2021 to January, 2023

OMG - manhattan, NY

Organized showroom accessories and restocked shelves through [Action] and [Action]. Improved my customer service and telecommunications skills to build long-term relationships. Promoted the conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs. Elicited information from customers by Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor.Greeted customers, assisted them in finding merchandise, and made recommendations.asking open-ended questions and assisting them in selecting appropriate merchandise. Engaged customers in social conversations to create pleasant and easy shopping experience. Increased the team's revenue totals by bringing in more than $[Amount] in personal [Timeframe] sales. Hairdresser/Hairstylist - February, 2016 to August, 2018 salo salon - Houston, TX

Provided excellent and professional service to ensure guest satisfaction. Used the work order as a blueprint to remove, repair, and replace damaged components. Recommendation

Provided each customer with exceptional service by listening to their concerns and answering their questions. Maintained a high level of professionalism and calmness with all personnel even in high-stress situations. LANGUAGE

English

French

Professional Summary

Skills

Education

Work History

Additional Information