Customer Service First Aid
Resume:
November **** to
March ****
August **** to
November 2022
January 2011 to
August 2021
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Skills
Facility oversight
Skills & Abilities
Microsoft words
Problem resolution
Relationship building
Team management
First Aid/CPR
Conflict resolution
Active listening
Systems and automation applications
Issue and conflict resolution
Employee scheduling
Activity supervision
Customer service
Medicine Administration
Experience
Above and Beyond Home Care LLC
Milwaukee, WI
House Manager
Above and Beyond Health Care Service LLC.
Promoted patient comfort by quickly responding to calls and handling diverse needs. Conducted patient health checks and communicated observations of patients' conditions to medical staff.
Resolved individual resident issues and neighborly complaints with excellent interpersonal skills.
Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
VERSITI BLOOD CENTER OF WISCONSIN
PHLEBOTOMIST
Check their vitals signs to make sure them are health to donation that day and schedule their next appointment and inform them of other blood particles they may be able to donation.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Identified patients using proper procedures prior to specimen collection. Maintained fully-stocked phlebotomy cart, carrier and station. Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures. FRONTLINE STAFF, BRORADSTEO INC./BELLWOOD/PHOENIX, WILLOW GLEN BEHAVIOR HEALTH
Milwaukee, WI
Professional Support Staff Member
Assist resident in daily living skills
Researched, collected and cataloged supporting documentation, information and data for management projects.
Senethea Turner
Milwaukee, WI 53206
**************@*****.***
Set up and maintained paper and electronic filing systems for records, correspondence and other material.
Education and Training
CPR and First Aid; CBRF certification; fire safety; medicine administration; foster parent training for assistance living; leader training
GPA: 3.0, ; phlebotomy.
References
REFERENCES UPON REQUEST
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