Customer Service High School
Resume:
Sophia Downey
© **************@*****.***
oO 1000 Kensington Dr Jacksonville, NC,
28546
EDUCATION
SAINT AUGUSTINE HIGH SCHOOL
Saint Augustine, FL
High School Diploma (May 2020)
ADDITIONAL SKILLS
Goal setting and achievement
Service minded
Reliable and responsible
CAREER OBJECTIVE
Adaptable student with knowledge of conflict resolution,
customer communications and order processing. Aiming to
leverage my abilities to successfully fill the vacancy at your
company. Frequently praised as diligent by my peers, can be
relied upon to help your company achieve its goals.
EXPERIENCE
CUSTOMER SERVICE CASHIER
Burlington, Jacksonville, NC / May 2022 - Present
Processed cash, check and credit cards for customer
purchases.
Maintained up-to-date knowledge of store policies
regarding payments, returns and exchanges.
Provided product information and resolved concerns to
assist customers.
Demonstrated ability to manage multiple tasks while
remaining adaptable and flexible.
Responded quickly to meet customer needs and resolve
problems.
Participated in ongoing training to enhance own job skills
and knowledge.
Processed merchandise returns and exchanges.
Helped customers locate merchandise.
Supervised others and provided on-the-job training.
BEAUTY ADVISOR
Ulta Beauty, Saint Johns, FL / Mar 2021 - Dec 2021
Described merchandise and explained use, operation and
care of merchandise to customers.
Placed special orders, submitted online orders or
contacted other stores to find desired items.
Recommended, select and help locate and obtained
merchandise based on customer needs and desires.
Exchanged merchandise for customers and accepted
returns.
Answered questions regarding store and merchandise.
Computed sales prices, total purchases and received and
processed cash and credit payment.
Greeted customers and ascertained what each customer
wanted and needed.
Maintained knowledge of current sales and promotions,
policies regarding payment and exchanges, and security
practices.
Performed sales floor work, such as greeting and assisting
customers, stocking shelves and taking inventory.
Worked with coworkers to complete tasks.
Sorted pallets and containers and transported items to
sales floor for stocking.
Built product displays.
Contact this candidate