Andrea Lucas-Dunford

Tacoma, WA

adyc2x@r.postjobfree.com

253-***-****

Skills:

Medical Records

Medical Records software (Next Gen & EPIC)

Health Insurance

Record Release experience

Data Entry

Medical Terminology

Work Experience

Medical Claims Processor

VA Medical Centers – Tacoma, WA

February 2000 to December 2005

processed over 300 claims per week, check all bills for each Veteran to make sure they were authorized to receive care with providers outside for the Veterans Medical Center.

If the patient isn't authorized for care a letter for denial of care must be written and this information entered in our data base.

all approved claims must be paid in a timely manner.

to pay a claim I need to find the correct obligation number assigned to each type of authorization; we pay for general office visits to medical doctors, physical therapy bills, chiropractic care, mental health care, and other specialize care.

I am required to open a batch number with the correct obligation numbers and then process each claim.

Also I would prepare unauthorized emergency room visits and hospitalizations as a medical claim packet for our Clinical Director to review for approval.

each claim that is approved must be entered in a data base and then paid.

Accounts Receivable Clerk & Co-Pay Cashier

VA Medical Centers – Seattle, WA

June 1997 to February 2000

I had two positions with The Medical Care Cost Recovery Dept.

I processed payments patients made to cover medication cost, outpatient visits and Inpatient admissions.

I processed checks and money orders received by mail each billing cycle.

I was responsible for all incoming calls from patients or vendors with questions or concerns with their account.

each account must balance at the end of my shift.

this position was a heavy contact area with an average of 100 calls per day and window contact in a 21 day time frame.

Medial Support Clerk

VA Medical Clinic – Seattle, WA

June 1983 to February 2000

I worked on the Wards checking patients in for admission for a specialty service, transfer to other wards and/ or discharge.

Taking doctor orders, setting patients up for labs and test as needed.

I worked for The Radiology Dept., a total for six years.

I pulled x-rays for which need to be hung on the boards for reading, find the comparing film before and after the current film was taken.

some boards may have twenty panels to be read.

maintained all the films in the special reading rooms for MICU, SICU, etc.… Prepared films for Tumor Board every week, mail films out to The Cancer Centers; prepare films for patients to hand carry to their appointments.

I checked patients into the ER, made arrangements for special procedures, and admissions as needed.

Medical Clerk

VA Medical Centers – Dallas, TX

December 1983 to June 1986

I started my career with VA Medical Administration in Dallas Texas as a Patients Funds Clerk.

I was responsible to keeping track of each patients deposit of funds for their entire stay at the medical center.

some patients had restrictions on the amount of funds they could withdraw on a daily basis.

at the end of each shift all accounts must balance. Most days it would take me only four hours to complete my task so I would help my co-workers anything they need help with.

Two years I worked in the Pathology department helping doctors with finding biopsy reports, labs, and autopsy reports.

Answered In-coming calls.

Filed reports as needed each day.

Education

Bachelors of Liberal Arts & Bachelor's from the School of Social Work in

Liberal Arts & Social Work

University of Washington-Seattle Campus – Seattle, WA

September 1976 to June 1978

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