Curriculum Vitae

Name: SUBHASISH GHOSH

Address: Narayanpur Beraberi Ghoshpara, P.O-Rajarhat Gopalpur,

P.S- Airport, Opposite of Sitala Mandir, Kolkata-700136

Phone: +91-847******* / 908-***-****

E-mail: adybv6@r.postjobfree.com / adybv6@r.postjobfree.com

Career Objective:

To be successful employee in a world class working environment in an eminent company.

Summary:

Educational Qualification: B.Com Graduate from Calcutta University in 2005

Work Experience:

Organization Name

Designation

Joining Date

Leaving Date

Spanco BPO Service Ltd.

Customer Service Executive

19-Jan-09

11-Sep-09

Kochar InfoTech Pvt. Ltd

Sr. Technical Support Executive & Back Office Executive (Promoted)

14-Sep-09

14-Feb-13

Idea Cellular Ltd.

Activation & Verification Officer (Field service of Prepaid & Postpaid Backend Activation Process) & MIS Executive

19-Mar-13

05-May-17

Fusion BPO Pvt Ltd

MIS Executive

10-Jul-17

30-Mar-18

Channel Play Ltd

Regional MIS Executive

02-May-18

31-Dec-18

Denave India Private Ltd

Regional MIS Executive

01-Jan-19

19-May-22

mPokket

Sr. MIS Executive

19-Sep-22

Till Date

Jobs Responsibility

Excellent Knowledge in MS Office & Advance Excel

Daily, Weekly and Monthly generate of MIS Reports, analysis the cases

Prepare Various type of Dashboard & Template

Prepare report on Excel using different reporting tools & Formulas

Reports generation thru Pivot Table, Pivot chart & Slicer

Experience in Real Time Monitoring (RTA Analyst)

Prepare various type of Analytical PPT Slide

Practical experience & expertise in handling various Data & Reporting

Data Management

Data Analysis

Collecting Data from Field Team

Warehouse Management

Stock maintain (Inward & Outward)

Distributor, Retailer & Idea store Audit

Back Office Management

Experience in Google Forms & Spreadsheet

Document Audit

KYC Document Verification

Proper Documentation & Verification from Govt. links

Team handling

Beat Timing Management

Co-ordinate with Sales and service Team & Chanel Support Team

Preparing Power Point Slide

Give 1-2-1 Feedback

Preparing Roster

Taking Escalation

Preparing Agent Performance Report

Academic Qualifications:

Examination/Degree

Institute

Year of Passing

Board/ University

Marks / Grade

Graduation

City College

2005

Calcutta University

41.6% / P

High Secondary

Chittaranjan Colony Hindu Vidyapith

2002

Higher Secondary Council Of West Bengal

60% / 1st

Madhaymik

Chittaranjan Colony Hindu Vidyapith

2000

West Bengal Board of Secondary Education

69.6% / 1st

Extra-Curricular Activities & Hobbies:

Completed Diploma in Financial Accounting System from Yuba Kendra in 2006

Playing Chess

Personal Information:

Father’s Name : Aloke Ghosh

Date of Birth : 11th August, 1984.

Gender : Male

Nationality : Indian

I hereby declare that the above statements are true to the best of my knowledge and belief.

Place: Kolkata

Date: SUBHASISH GHOSH

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