Customer Service Representative

Rizwana Rehman

Supervisor E-Commerce

An independent and self-motivated graduate with proven and tested negotiation, sales and marketing skills.

***.********@*****.***

033*-*******

Karachi, Pakista

SKILLS

Self Motivated

Leadership

Communication Skills

Project Management

LANGUAGES

English

Native or Bilingual Proficiency

Urdu

Full Professional Proficiency

INTERESTS

Reading Blogging

Neuromarketing

Crossword puzzles

EDUCATION

Karachi Board

Karachi

Intermediate (Commerce)

Karachi Board

03/2008 - 04/2010,

WORK EXPERIENCE

Metro Pakistan PVT LTD

Safari Store

Analyse various data in order to deliver data driven strategies in order to deliver top performance and achieve KPI's

Develop content calendar and oversee website uploads and landing pages development Report on performance

Metro Pakistan PVT LTD

, Safari Store

Maintain a positive work environment for all checkout staff. Communicate clearly and openly with customers.

Manage and perform all check-out functions on a daily basis. Cashier Checkout

Metro Pakistan PVT LTD

05/2016 - 09/2018, Safari Store

Reconcile tills at the end of every shift

Ensure all stations have adequate cash and change at all times Respond to operators’ requests for price checks and other functions for customer service Associate in Sweet Department

Metro Pakistan PVT LTD

2013 - 2015, Stargate Store

Asst. Shift Incharge

McDonald

2008 - 2010,

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

03/2019 - 03/2023

04/2022 - Present

04/2018 - 02/2022

Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting

B.A

Department Manager in D&T Department

E-Commerce / Checkout Supervisor

Contact this candidate