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Customer Service Administrative Assistant

Location:
Pearl, MS
Posted:
July 15, 2023

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Resume:

LaTiffany Mukoro

*** * *** **** **.

Pearl, Mississippi 39208

662-***-****

adybqp@r.postjobfree.com

EXPERIENCE:

Weed Warriors, LLC

Office Manager 2020- current

Accounting, Manage office,

CRM, monitor cash flow, responsible for invoicing and collections, create financial reports to monitor the overall financial health of the company.

Tags And More

Accounting Manager 2019

Responsible for organizing, book-keeping, restructuring and organizing, developed and execute marketing strategies, Creates marketing strategies to launch and market new products

Used customer feedback to ensure client satisfaction Forecasted market trends

Mississippi State Board of Cosmetology 2019

Administrative Assistant

Responsible for greeting clients and customers. Assumed responsibility for maintenance of office equipment, including computers, copy machines and fax machine. Responded to questions and requests for information. Answered incoming calls and assumed other receptionist duties when needed. Updated information and files to electronic system to speed up work efficiency. Homemaker/Homeschooler 2008- 2019

Used organization strategies to successfully teach 4 children under the age of six at an accelerated level, has successfully taught three out of four children to read, plan daily lesson plans and activities, produce confidence of learning, spiritual growth, and a passion for learning, created a cost-efficient budget for the family by researching, and experimenting with free resources available, create teaching method based on individual child's needs, has created several educational videos to teach my toddlers reading, phonics and math skills, encourage and enforce strong self-discipline.

Merchant and Farmers Bank 2007-2008

Bank Teller

Balanced money in cash drawers and calculated daily transactions, carefully examined checks for endorsements and verified other information for customer protection, entered customer transactions into various computers software, resolve problems or discrepancies concerning customer accounts, performed clerical tasks such as typing, filing and answering phones. Harambee Media Network, Tougaloo, MS 2006-2007

Executive Producer/Director: (Volunteer)

Organized, publicized, and executed reality television show, edited video and created a broadcast schedule, held production meetings and trained a crew of over 25 people.

Fred’s Dollar Store Jackson, MS June 2006- December 2006 Customer Service Cashier

I greeted customers, trained employees, handled customer service, sold products, handle money, etc. Harambee Media Network, Tougaloo, MS January 2007- May 2007 Advertising Director (Volunteer)

Created an advertising structure for the organization, prepared a media kit and plans book to raise revenue for the company, created advertising rate cards for print, television, and radio advertisement, worked with other departments to contribute to overall success of the company.

Time Warner Cable, Jackson, MS June 2005- August 2005 Marketing Intern

Prepared daily reports using Microsoft Excel, kept records of daily spots ran on television, contributed to creative strategies to increase employee participation and encourage a positive attitude in customer support employees. Burger King Greenwood, MS October 2003- June 2005

Cashier

I greeted customers, suggested sales, handled large sums of money, kept the front area clean, etc.. Harambee Newspaper, Tougaloo, MS August 2003- October 2006 Co-Editor

Presented fresh new story ideas, edited stories and helped to improve writing of overall staff, assisted with laying out the paper. Tougaloo’s Financial Aid Office Tougaloo, MS August 2003- January 2006 Office Assistant

I was responsible for sending faxes, typing documents and reports using Microsoft Word and Excel, I made copies, sent out mailers, answered phones, and any other administrative assistance needed, EDUCATION: Tougaloo College 2003- 2007

B.A. Mass Communication with an emphasis in Radio-Television Broadcasting and Advertising. Graduated Magna Cum Laude with a 3.7 GPA

PERSONAL:

Member of Alpha Lambda Delta Honor Society, Student Government Association Member-At-Large, 2005- 2006, Resident Assistant, 2004- 2006,Co-Editor of school newspaper 2004- 2005, Senior of the Year, Be



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