Yves Mingiedi
303-***-**** • adybo5@r.postjobfree.com • Aurora, Colorado 80012
In search of employment as a Network Technician/Analyst/Administrator where I can utilize my critical thinking and problem-solving skills. I am passionate to work in the IT field and would like to be employed with an organization that would allow me to become an integral part of its growth. I am a Cisco Certified Network Associate, self-motivated, highly result-oriented with proven analytical skills.
Summary
Skills • TECHNICAL SKILLS
Good understanding of TCP/IP and OSI
networking models.
•
Proficiency to configure and troubleshoot
routing protocols such as OSPF and RIPv2.
•
Proficiency to configure and troubleshoot
switching technologies: VLANs, Port
Security, VLAN port assignment, Trunking.
•
Proficiency in performing IPv4/IPv6
subnetting.
•
Better understanding of IPv4/IPv6
access-lists and NATing (static, dynamic,
and PAT).
•
Knowledge of DHCP, DNS, FTP, and TFTP
servers.
•
Knowledge of Cisco devices (Routers and
Switches) hardening best practices.
•
Knowledge of the following protocols:
OSPF, RIP, VTP, STP/RSTP, CDP, NTP, VLAN,
HSRP, NAT, Ether-channel, ACL, IPv4/IPv6,
DNS, DHCP, FTP, TFTP, IP, ARP, ICMP, TCP,
UDP, PPP, HDLC, Wireless Networks and
security, basic cloud computing
understanding.
•
• Cisco Routers hardware (2811, 2901, 2911).
Cisco Switches hardware (1900, 2950,
2960).
•
01/2022 - Current
IT System Assistant, Shamrock Food, Aurora, Colorado 01/2019 - 01/2022
Sales Associate, Swire Coca-Cola, Denver, Colorado 12/2016 - 01/2019
Experience
Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
•
• Cisco switch and router configurations.
• Helps to maintain computer networks and communication systems.
• Installing workstations, pushing software, capturing and restoring profiles. Walked customers through common phone hardware and software configurations to maximize service functionality.
•
Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
•
• Prepared merchandise for sales floors by pricing and tagging
• Help customers locate products and check the store system for merchandise at other sites
• Engaged with customers to effectively build rapport and lasting relationships
• Prepared large cash deposits with zero discrepancies
• Answered customer questions regarding sizing, accessories and proper care for merchandise. Assembler Technician, TruStile Doors, Denver, Colorado 12/2014 - 12/2016
Help Desk Technician, Infoset, Republic Democratic Of Congo, Kinshasa
• In charge of use PPP (personal protection equipment
• Work from layout drawing, point-to-point wire list and wiring schematics
• Install electrical and electronic parts and hardware in housings or assemblies
• Using soldering equipment and hand tools.
• Congo)
Broke down and evaluated user problems, using test scripts, personal expertise and probing questions
•
• Patched software and installed new versions to eliminate security problems and protect data
• Activated accounts for clients interested in new services Evaluated and responded to incoming sales leads and requests for technical support assistance.
•
01/2023
Implementing And Administering Cisco Solutions (Cisco Certified Network Associate CCNA), CCNA Certified
Community College Of Aurora, Colorado
01/2015
Associate Degree, Electricity And Electronic
ISTA College (D.R Congo), Kinshasa
01/2012
High School Diploma
Lumumba Institute High School, Kinshasa, DRC
Education And
Training
References REFERENCES I will provide upon request. English
Languages French