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Sales Associate High School

Location:
Aurora, CO
Posted:
July 15, 2023

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Resume:

Yves Mingiedi

303-***-**** • adybo5@r.postjobfree.com • Aurora, Colorado 80012

In search of employment as a Network Technician/Analyst/Administrator where I can utilize my critical thinking and problem-solving skills. I am passionate to work in the IT field and would like to be employed with an organization that would allow me to become an integral part of its growth. I am a Cisco Certified Network Associate, self-motivated, highly result-oriented with proven analytical skills.

Summary

Skills • TECHNICAL SKILLS

Good understanding of TCP/IP and OSI

networking models.

Proficiency to configure and troubleshoot

routing protocols such as OSPF and RIPv2.

Proficiency to configure and troubleshoot

switching technologies: VLANs, Port

Security, VLAN port assignment, Trunking.

Proficiency in performing IPv4/IPv6

subnetting.

Better understanding of IPv4/IPv6

access-lists and NATing (static, dynamic,

and PAT).

Knowledge of DHCP, DNS, FTP, and TFTP

servers.

Knowledge of Cisco devices (Routers and

Switches) hardening best practices.

Knowledge of the following protocols:

OSPF, RIP, VTP, STP/RSTP, CDP, NTP, VLAN,

HSRP, NAT, Ether-channel, ACL, IPv4/IPv6,

DNS, DHCP, FTP, TFTP, IP, ARP, ICMP, TCP,

UDP, PPP, HDLC, Wireless Networks and

security, basic cloud computing

understanding.

• Cisco Routers hardware (2811, 2901, 2911).

Cisco Switches hardware (1900, 2950,

2960).

01/2022 - Current

IT System Assistant, Shamrock Food, Aurora, Colorado 01/2019 - 01/2022

Sales Associate, Swire Coca-Cola, Denver, Colorado 12/2016 - 01/2019

Experience

Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.

• Cisco switch and router configurations.

• Helps to maintain computer networks and communication systems.

• Installing workstations, pushing software, capturing and restoring profiles. Walked customers through common phone hardware and software configurations to maximize service functionality.

Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.

• Prepared merchandise for sales floors by pricing and tagging

• Help customers locate products and check the store system for merchandise at other sites

• Engaged with customers to effectively build rapport and lasting relationships

• Prepared large cash deposits with zero discrepancies

• Answered customer questions regarding sizing, accessories and proper care for merchandise. Assembler Technician, TruStile Doors, Denver, Colorado 12/2014 - 12/2016

Help Desk Technician, Infoset, Republic Democratic Of Congo, Kinshasa

• In charge of use PPP (personal protection equipment

• Work from layout drawing, point-to-point wire list and wiring schematics

• Install electrical and electronic parts and hardware in housings or assemblies

• Using soldering equipment and hand tools.

• Congo)

Broke down and evaluated user problems, using test scripts, personal expertise and probing questions

• Patched software and installed new versions to eliminate security problems and protect data

• Activated accounts for clients interested in new services Evaluated and responded to incoming sales leads and requests for technical support assistance.

01/2023

Implementing And Administering Cisco Solutions (Cisco Certified Network Associate CCNA), CCNA Certified

Community College Of Aurora, Colorado

01/2015

Associate Degree, Electricity And Electronic

ISTA College (D.R Congo), Kinshasa

01/2012

High School Diploma

Lumumba Institute High School, Kinshasa, DRC

Education And

Training

References REFERENCES I will provide upon request. English

Languages French



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