Katlyn Johnson

Pasadena, MD *****

adybm7@r.postjobfree.com

+1-667-***-****

Work Experience

Service BDC Representative

SHEEHY AUTO STORES - Severna Park, MD

July 2021 to Present

I answer/make calls to schedule service appointments for all the sheehy dealerships in Maryland an Virginia (roughly 26 of them) & I send out/receive emails multiple times on a daily basis. 40 hours a week. I send out orders for parts and communicate with them until the parts have arrived for the customers. I also set up loner vehicles for customers with the help of there insurance company. Teacher Assistant

Pasadena Child Care and Homework Center - Pasadena, MD November 2020 to April 2021

I have passed my covid-19, child care/safety, cpr training. I take care and teach kids

(newborns-15yrs old)

Feed them, play with them, paint with them, help them sleep and still make room for parent teacher conferences .

• I no longer work there because of covid

BDC Receptionist

Brown's Toyota of Glen Burnie - Glen Burnie, MD

May 2019 to August 2020

Answered/made phone calls, made/cancelled/rescheduled appointments, put in reports for recalls, filled out reports for rental cars, gave customers rental cars & returned rental cars . All through paper & the computer.

Cashier/Customer Service

Pasadena skating rink - Pasadena, MD

November 2017 to June 2018

I handed out skates, Handel money, worked the snack bar, greeted people and cleaned !

• I do not work there anymore because the skating rink closed down Education

High school diploma

Northeast High School - Pasadena, MD

August 2015 to May 2020

None

Skills

• Early Childhood Education

• Childcare

• Special Education

• Teaching

• Classroom Management

• Tutoring

• Experience with Children

• Toddler Care

• Writing Skills

• Autism Experience

• Babysitting

• Classroom Experience

• Cash handling (2 years)

• Multi-line phone systems

• Phone calls

• Computer skills

• Typing

• Customer service

• Applied Behavior Analysis

• Special Needs

• Experience Working With Students

• Curriculum Development

• Behavior Management

• Organizational Skills

• Infant Care

• Food Preparation

• Meal Preparation

• Cleaning Experience

• Microsoft Office

• Computer skills

Certifications and Licenses

CPR Certification

First Aid Certification

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