Medical Assistant Customer Service

Vladimyr St. Furcy, CCMA

adyble@r.postjobfree.com Indianapolis, IN 46226 463-***-****

Certified Clinical Medical Assistant

Certified Clinical Medical Assistant (CCMA) who is eager to learn and serve patients in the community. Outstanding ability to connect with people, work collaboratively with care teams at all levels, and stay abreast of all current standards and best practices. Effective team leader with excellent written, verbal, and interpersonal communication skills. Bilingual in English and Spanish. Committed, with a positive and proactive customer service attitude.

Provide effective collection of and recording of vital signs, testing and specimen handling, patient interview, and medical history writing techniques, as well as medical ethics and relevant laws.

Strong knowledge of and use of clinical safety methodologies, pharmacology, and safe medication administration, and using effective skills in wound care, including suture, and staple removal.

Maintain awareness of appropriate professional behavior and understanding of fast-paced healthcare environments, as well as patient empathy, staff training, and customer service excellence.

Multilingual and excellent in reading and writing English, French, Spanish, and Creole; familiar with computer operations and applications, maintaining and updating medical records as required.

Core Competencies

Phlebotomy & Venipuncture

Medical Terminology

Safe Medication Administration

Medical Records Management

Vitals Collection & Charting

Point of Testing

Physical Rehabilitation

Sports Medicine

Clinical & Patient Safety

Patient Confidentiality

HIPAA Knowledge

Medical Ethics

Wound Care

EKG Performance

Physiotherapy

Education & Certifications

Indiana School of Phlebotomy, Indianapolis, IN - Clinical Medical Assisting Certificate, June 2023

National Healthcareer Association (NHA), Indianapolis, IN - Certified Clinical Medical Assistant (CCMA), March 2023 - Certification #G5E6D3T8 Expiration Date of June 25, 2025

South Sports University of Venezuela, San Carlos, Cojedes, Venezuela – Physical Activity & Health, 2015

Foundation Santa Bendita, Valencia, Carabobo, Venezuela – Certified Physiotherapy, 2015

Professional Experience

Eurofins Animal Health Testing June 2023 to Present

Lab Assistant II – Apply Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP) in all areas of laboratory operations, providing support in sample handling, data entry, and general lab maintenance. Ensure the smooth and efficient operation of the laboratory, contributing to the accurate and timely analysis of animal health samples.

Receive, log, and label incoming animal health samples, using proper identification and tracking throughout the testing process and prepare samples for analysis by following standard operating procedures and protocols.

Perform various laboratory techniques, such as pipetting, centrifugation, and aliquoting, with precision and accuracy while maintaining sample integrity and quality control by adhering to established protocols and safety guidelines.

Generate and maintain accurate and organized laboratory records, including sample logs, test reports, and quality control documentation, assisting in the preparation of reports and summaries for internal and external stakeholders.

Clean and maintain laboratory equipment and glassware, ensuring proper functionality and adherence to cleanliness standards and perform routine maintenance and calibration of laboratory equipment as required.

Follow standard operating procedures and safety guidelines to maintain a safe and compliant working environment and contribute to a positive and collaborative team atmosphere.

Haiti Medical Mission of Memphis, Croix-des-Bouquets, Haiti June 2016 to Aug 2021

Physical Rehabilitation – Scheduled and arranged patient’s appointments, evaluated intake patients and reevaluated discharged patients, provided assessment and plans of treatments and conducted training in physical exercise class.

Played a vital role in helping individuals recover from injuries, surgeries, or disabilities by assessing patients' physical abilities, and designing and implementing comprehensive rehabilitation programs.

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