KRISTI ROBINSON

Memphis, TN l 901-***-**** l adybja@r.postjobfree.com

EXPERIENCE

City of Bartlett: Skilled Office Clerk, August 2005 – June 2022 (17 years)

Work under general supervision to perform a variety of clerical and administrative duties requiring data processing, internal/customer communications, maintaining important records and assisting in departmental functions as needed

Work alongside department directors to perform data entry, tracking, and report building

Communicate internally with various levels of staff regarding urgent issues and company-wide information, along with external customers regarding departmental complaints and inquiries

Act as a representative of Bartlett City Government when communicating with residents by maintaining professional composure, remaining knowledgeable of updates and new initiatives, and documenting topics of concern to ensure information is reported to the appropriate personnel

Navigate phone tree for incoming calls; operate various office machines including printers/copiers, fax machines, desktop phones, and computer software

Schedule large and small meetings for staff with complex calendars; handles and/or mails authorized documents or materials as required; collects fees and other required monetary charges related to residential fees

Shelby County Sheriff’s Office: Patrol Secretary, February 1996 – November 2004 (8 years)

Responsible for answering and directing telephone calls to the department; provides citizen assistance by responding or navigating questions, concerns, and complaints

Transcribe narrative reports for sheriff officers and other appropriate staff members; document important communications and submitting this information to the correct team or department

Perform word processing, data entry duties, and general clerical duties; prepare and distribute correspondence, memos, and reports for leadership

Research court and department records for officers; enters and updates cases/arrest information; maintain inventory of department files, records and reports; aides in compiling background information on suspects

EDUCATION

Sheffield High School

High School Diploma

Graduation: Spring 1984

REFERENCES

Tonya Annear

City of Bartlett

Code Compliance Secretary

901-***-****

Vickey Headley

City of Bartlett

Records Supervisor, retired

901-***-****

Joe Wakely

Memphis Light, Gas, & Water

Claims Adjustment Officer

901-***-****

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