Customer Service Crew Member

Chiara Smith

Bronx, NY *****

718-***-**** *************@*****.***

PROFESSIONAL SUMMARY

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS

Guest Services

Inventory Restocking

Food Preparation and Safety

Cash Handling

Point-of-sale transactions

WORK HISTORY

CREW MEMBER 05/2017 to 03/2021

Wendys - New York, New York

Assisted other team members to achieve goals.

Took orders, prepared meals and collected payments.

Provided excellent customer service by greeting customers and meeting quality expectations.

Offered upgrade items and showcased daily specials to promote restaurant products.

Trained new team members on procedures, customer service and sales techniques.

CREW MEMBER 05/2014 to 03/2016

White Castle - New York, NY

Assisted other team members to achieve goals.

Took orders, prepared meals and collected payments.

Kept food preparation area, equipment and utensils clean and sanitary.

Prepared products following restaurant, health and safety standards and procedures.

Escalated problems or complaints to relevant supervisor or manager for resolution.

EDUCATION

Fashion Industries - 234 West 24th St Diploma

Art, 06/2013

CERTIFICATIONS

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