Data Entry Operations Manager
Resume:
ANGELICA ANCHONDO
San Benito, TX *****
***********@*****.***
Dedicated Bilingual Operations Manager and effective leader that excels at using proven methods and cutting-edge technology to successfully cut cost, streamline operations and increase productivity. Assertive and enthusiastic with extensive knowledge of process optimization.
WORK EXPERIENCE
Operations Manager
05/2020 to 11/2022
Hydro Systems, Inc. / Hydro Source, LLC
Harlingen, TX 785550
· Created forms and reports for prospective vendors to reduce the vendor vetting and on-boarding process.
· Established workflow processes, monitored daily productivity and implemented modification to improve personnel efficiency.
· Managed all paperwork generated by sales staff to customers which included financial reports, leasing, rentals and new equipment.
· Provided administrative support to the finance department for a total of 2 companies (Hydro System inc. & Hydro Source LLC.)
· Directed sales, call center, warranty and repair, billing, warehousing, shipping, receiving and proposal for commercial accounts.
· Trained, hired and supervised new employees to meet company standards.
· Calculated all taxes for commercial, industrial and vendor accounts
· Maintained Inventory on parts and equipment for commercial, residential and industrial accounts.
· Collaborated with technicians to diagnosed trouble shooting with water treatment equipment.
· Negotiated with vendors and freight brokers, reducing shipment and delivering fees by 20% while reducing delivery time.
Administrative Assistant
04/2008 to 05
2020
Harlingen, TX 78550
· Draft letters or emails, reports, spreadsheets, and other documents for small office procedure.
· Scheduled service calls, organized and maintained calendar for technicians, kept record and data entry for all call logs.
· Coordinated monthly service and annual service maintenance calls for customers.
· Answer and direct external parties to the appropriate internal resource, whether by telephone, in- person, or email.
· Organize files; record-keeping or specific records related to the office, such as vendor, residential, commercial and industrial information.
· Created and keep updated office procedures.
· Compile data, statistics, and other information for reports to management.
· Worked as a liaison and point of communication between 3 companies and 5 staff members.
· Supervise and train other office support staff, including additional administrative assistants, receptionists, or secretaries.
· Open and close facility efficiently handle both administrative and warehouse duties (forklift experience and shipment preparations)
· Programs used (sage 50, Jobber, Microsoft s programs and Adobe) Secretary / Receptionist
Advanced AC
Harlingen, TX
Scheduled service calls, organized and maintained calendar for technicians, kept record and data entry for all call logs.
Answer and direct external parties to the appropriate internal resource, whether by telephone, in- person, or email.
Compile data, statistics, and other information for reports to management. Draft reports, spreadsheets, and other documents for small office procedure. Organize files; record-keeping or specific records related to the office, such as vendor, residential, and commercial information.
Receptionist
Motel 6
La Feria, TX
Data entry into the system for the booking of the rooms. Scheduled for the cleaning service for the employees. Other duties.
SKILLS
EDUCATION
Other
GED
2005
TCEQ
Other
Water Treatment Specialist I
2020
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