Michele Miller
Reception CCTV Customer Service
Boca Raton, FL 33498
adybe6@r.postjobfree.com
Dear Sir or Madame,
I am an outgoing person. Love to be around people and help them in any way I can. Multi-tasking is a big part of what I do daily.
Authorized to work in the US for any employer
Work Experience
Security Guard
USO, G4S Secure Solutions - Boca Raton, FL
February 2009 to July 2022
• Watching CCTV cameras
• Walking around making sure everyone was safe by checking there were no spillages, or carts in the way.
• Greeted employees by name.
• When visitors arrived I checked them in them teamed the employee that their guest was available. Customer Service Representative
American Express - Planation Florida
September 1987 to August 2005
Answering calls from customers about their payments. Setting up any Customer service inquiries that were in question. Collecting payments from overdue card members.
Education
Associate's degree in Medical Assisting
Sanford-Brown Institute-Ft Lauderdale - Boca Raton, FL June 2007 to August 2009
High school diploma in English
South High School - Valley Stream, NY
September 1972 to June 1978
Skills
• Microsoft Outlook
• Microsoft Word
• Surveillance
• Microsoft teams, Chat
• CCTV
• Customer Service
• Zoom
• Loss Prevention
• Microsoft Excel
• Conflict Management
• Supervising Experience
• Writing Skills
• Leadership
• Management
• Interviewing
• Sales
• Time Management
• Quality Assurance
• Accounts receivable
• Social media management
Languages
• English - Fluent
Certifications and Licenses
AED Certification