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Customer Service Call Center

Location:
Ridgeland, MS
Posted:
July 15, 2023

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Resume:

Chasity Tedford

Supervisor

Canton, MS *****

adybcz@r.postjobfree.com

+1-601-***-****

Authorized to work in the US for any employer

Work Experience

Supervisor

Continuum Global Solutions - Madison, MS

November 2019 to Present

• Completed financial audits

• Coordinated schedules and assigned employees' shifts

• Trained, developed, and supervised employees

• Performed official money count every night

• Maintained ongoing relationships with clients

• Handled bookkeeping

LEASING AGENT

ADVANTAGES APARTMENTS

June 2017 to October 2017

• Duties include showing and leasing space to qualified applicants

• Preparing and analyzing leases

• Preparing rent schedules

• Active listening

• Build rapport with pre-applicants

CUSTOMER SERVICE REP

CONDUENT

September 2016 to June 2017

• Provided Excellent customer service

• Resolve customer's problems, accurately assess the issue and find the best possible solution

• Managed a high-volume workload within a deadline drive environment

• Have strong memory retention to be effective solving customers issues.

• Assisted customers with a warm and professional attitude

• Assisted customers with questions

• Handled emails, inbound calls, and outbound calls

• Interacted with customers through live chat

• Handled billing issues and order inquiries

Material Handler/Forklift Operator

Minact Logistical Services - Canton, MS

October 2014 to September 2016

Handling materials for Nissan production line

Delivering different parts to the Nissan door line Handling and maintaining inventory for different areas of Nissan plant Assistant Manager

KANGAROO EXPRESS

February 2011 to October 2014

• Led various project teams

• Collaborated with senior leadership

• Overseeing regular store operations

Education

Elementary Education

JACKSON STATE UNIVERSITY

May 2014

DIPLOMA

CANTON HIGH SCHOOL

May 2004

Skills

• MICROSOFT WORD (Less than 1 year)

• WORD (Less than 1 year)

• Yardi

• Customer Service

• Call Center

• Customer Care

• Property Leasing

• Live Chat

• Cold Calling

Additional Information

Skills:

• Microsoft word, excel, photo story, adobe



Contact this candidate