Customer Service Marketing Manager

Anthony Reyes

Monrovia, CA 323-***-**** ****************@*****.***

SKILLS

●Creative

●Public Relations Skills

●Digital Marketing

●Project Budgets

●Campaign Planning

●Brand Strategy

●Problem Solving

●Communications

●Innovative

PROFESSIONAL EXPERIENCE

Artist / Marketing Manager, The Dreamer Agency, August 2021 - Present

●Increased productivity in radio and media by set percentage implementing marketing Facebook and Google Ads

●Improved to 5.37k subscriptions & 15k views on Youtube initiating Google Ads and monthly budgets

●Generated 300 monthly listeners in less than 2 weeks marketing to new artist to 5k monthly listeners before second release

●Streamlined a pre-save campaign towards Spotify and Apple Music with 500+ saves

Shift Supervisor, Starbucks, June 2014 - Present

●Accurately manage cash flow operations

●Collaborate with 3-6 employees each shift to strategize and excite exceeding company performance metrics

●Assist training new hires on menu items, computer systems, company standards, and customer service expectations

●Memorized over 50 menu items to create customized beverages for 200+ customers a day

Founder / Booking Agent, Intensity Rises Booking Agency, February 2018 - March 2020

●Produced band recognition by 80% when conjuring rapport with venue owners and marketing agencies

●Weighed budgeting for merchandise and travel by over $200 where artists were able to pre-order and save

●Merged different regional acts together to create long tours to add more value to the talent buyers

●Motivated upcoming artists to play shows in different states to make 100% sales through ticketing profits

Brand Ambassador, Fearless Records, August 2016, – February 2020

●Organized mail by alphabetizing 100+ street team members on Excel making sure parchments arrive safely

●Promoted more than 20+ artists on the roster by handing out flyers at local venues and festivals

●Guided production materials for festivals by retrieving merchandise and railings from office to load-in

●Contributed to 5+ festivals with set-up, tear down for the label and promotion to more than 300+ attendees

EDUCATION

California St. Polytechnic University Pomona - 2022

B.A. in Music Industry Studies

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