Customer Service Sales Associate
Resume:
Chicago IL, *****
***************@*****.***
Ana Karen Velazco Manzo
OBJECTIVE
MY objective is to obtain a challenging position, opportunities based on individual performance and achievement, to bring value to an organization using my skills and knowledge base, and consistently display my desire for advancement.
EXPERIENCE
Will Travel Logistics-LLC, Chicago IL — Amazon driver Feb 2020 - Aug 2021
● Delivered items using an Amazon Flexible Delivery Service(FDS) program or equivalent delivery service.
● Ensure that all items are delivered on time and safely.
● Provide detailed reports on each item delivered to the customer.
● Activity monitored traffic flow on roads and highways in the area.
● Assisted in the warehouse duties as required by supervisor or department head.
Malaga,Inc. Chicago IL — Fedex driver
Sep 2021 - Oct 2022
● Load trucks with packages and deliver packages upon different routes.
● Deliver packages to customers or business establishments.
● Provide detailed reports on each item delivered to the customer.
● Activity monitored traffic flow on roads and highways in the area.
● Assisted in the warehouse duties as required by supervisor or department head.
Metro PCS, Chicago IL — Sales Associate
Jan 2023 - Apr 2023
● Stayed up-to-date on new program offerings and proactively made recommendations to customers based on their interests.
● Exceeded personal sales goals on average by setting ambitious and organized goals weekly.
● Greeted customers as they entered the store and immediately help them check in for appointments or find products
● Anticipated customer pain points ahead of time and demonstrated product and service usage to help customers get the most from their purchases EDUCATION
Farragut Academy High School, Chicago IL — High School Diploma 2005 - 2009
Completed basic courses by the state of IL.
SKILLS
● Hard Work
● Collaborative/Teamwork
● Punctual
● Compassionate
● Reliable/Friendly
● Written communication
● Fluent in Spanish and English
● Communication skills
● Cash drawer balancing
● Client management
● Complex problem solving
● Exceptional customer service
Contact this candidate