Customer Service Data Entry
Resume:
STACI J. BROWN
****A W Pleasant Grove Rd. Rogers, AR 72758 *************@*****.***
PROFESSIONAL SUMMARY
Motivated self-starter; able to spark interest and take initiative. Resourceful and detail-oriented; skilled problem-solver and multi-tasker.
Strong communication, interpersonal, and analytical skills.
Type 50+ WPM, 10-key data entry, customer service, AP/AR, and cashiering.
Ability to work cooperatively in a team.
Exhibit enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment.
PROFESSIONAL EXPERIENCE
Completed customer transactions quickly and efficiently including deposits, withdrawals, cash advances, payment processing, selling negotiable items, and providing transaction history.
Cash handling.
Promoted use of online services when possible.
Communicated with existing customers and new subscribers regarding general service inquiries and promotion of products and services.
Managed customer relationships by providing excellent customer service.
Follow up and communicate with specific departments for escalation and resolution of more complex problems.
Conferred with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
EMPLOYERS
Chase Bank 6210 Allisonville Rd., Indianapolis, IN 46220 Associate Banker 2019 - 2020
Villa Santa Fe Placentia, CA Complex Manager 1996 - 1997
Evangelical Christian Credit Union Anaheim, CA Customer Service Rep. 1995 - 1996
Harding University Searcy, AR Cashier/Customer Service 1994 - 1995
EDUCATION
Ivy Tech Community College, Anderson, IN
AAS Office Administration
Microsoft Certified – Word
Spectrum Advanced Aesthetics, Tigard, OR
Esthetician
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