Customer Service Sales Associate
Resume:
Daniel Oyaneder
Los Angeles, California 704-***-****) ***********@*****.***
Education
University of North Carolina at Charlotte August 2020 - May 2023 Bachelor’s of Science, Economics with a Concentration in Business Early College of Technology
Highschool/ Associate in Arts August 2016 - May 2020 Work Experience
365 Solar Energy December 2022 - March 2023
Sales Associate
● Achieved outstanding sales results, generating revenue of over half a million dollars within four months.
● Closed a significant deal worth $110,000 with a key client.
● Mastered effective communication and negotiation techniques to guide customers in making informed decisions.
● Developed and maintained strong client relationships, providing exceptional customer service.
● Collaborated closely with internal teams to ensure smooth sales processes and customer satisfaction.
● Stayed updated on industry trends and solar energy advancements. Ellie's Coffee Shoppe January 2019 - August 2022
Server/Restaurant Manager
● Delegated responsibilities and tasks to AGM, kitchen manager, and other employees.
● Maintained top-quality assurance and customer service standards.
● Hired and trained employees, ensuring compliance with company policies.
● Reduced variable costs by 8% through overtime expenditure and inventory waste management. Skills
● Business Analytics: SAS and Tableau proficiency for analyzing large datasets and presenting data-driven insights.
● Data Analysis: Ability to transform raw data into actionable information and identify patterns and trends.
● MS Office Suite: Proficient in Word, Excel, PowerPoint, and Outlook for document creation, data management, and presentations.
● MS Access: Familiarity with database management, query design, and report generation.
● SOLO (Solar System Design): Proficient in utilizing the SOLO program for customized solar system design.
Additional achievements
Took college classes since the age of 13 graduated with a bachelors at 20 years of age.
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