Service Representative Customer
Resume:
Summary
Patient Customer Service Representative offers 7-year track record establishing rapport with clients and exceeding company expectations. Focused on meeting monthly scorecard expectations and resolving customer inquiries and complaints. Versatile and diplomatic individual recognized for reacting positively to ongoing, changing environment. Professional Experience
Client Service Representative
Paychex • Baton Rouge, LA
04/2022 - Present
Handles client inquiries, answers questions, and resolves problems in a timely manner. Customer Service Representative
Amazon • Baton Rouge, LA
09/2020 - 12/2021
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Relayed productive customer feedback to marketing teams. Customer Service Representative
Wells Fargo
08/2016 - 08/2020
De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Fielded customer complaints and queries, fast-tracking them for problem resolution. Customer Care Representative
Wyndham Worldwide
01/2014 - 07/2016
Promptly responded to customer inquiries and resolved complaints to promote loyalty. Documented conversations with customers to track requests, problems and solutions. Key Skills
Technologically Savvy, Customer Relations, Inbound and Outbound Calling, 50 wpm typing speed Education
Technology
Moore Career College • Baton Rouge, LA
Kylyn Bryant
***********@*****.***
Baton Rouge, LA
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