Customer Service and Caregiver

***** ***** ****. *****, ** ***** 442-***-**** ******@*****.***

Ana Jimenez

PROFESSIONAL SUMMARY

To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization. HIGHLIGHTS

Leadership Communication

Problem Solving Organization

Conflict Resolution Collaboration

Creativity

EXPERIENCE

Customer Service Representative 6/2010-2/2023

Competition Tires and Wheels Inc.

*Assisting customers with information regarding products and services *Answer Phones *Dispatch service work orders *Make Appointments *Performed data entry for customer information and orders *Managed client records *Set up client appointments *Provided policy and service information *Answered general questions *Resolved customer information and complaints *Responsible for tracking and maintaining inventory *Responsible for cashier duties *Created credit card applications *Handled cash and credit card transactions

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