Marisa Thompson
*****************@*****.***
***** ******* **, **********, *****, CO (US)
PROFESSIONAL SUMMARY
Proactive, friendly customer service / clerical dedicated to meeting and exceeding expectations at every interaction. Timely and professional with
great communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service or clerical role where I can utilize my experiences to add immediate value to an organization, and grow with in the company.
EMPLOYMENT HISTORY
Apr. 2013 – Present
Commerce City, Colorado
Uploading Services
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase late trucks or shifted trucks.
Jan. 2007 - Apr. 2013
Denver, Colorado
Customer Service, T/A Truck Stop.
Assist with preparing and serving food and beverages.
Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Take and prepare to-go orders.
Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
SKILLS
Self-motivated, Time Management
Management Skills, Basic computer, Writing
Teamwork, Organization, Time management, Problem-solving, Team work