Rose Hammond

Appleton, WI *****

adyb3t@r.postjobfree.com

+1-920-***-****

Extensive background in medical field to include surgical technician. Experienced Nursing Assistant with 25 years of direct resident care. Director of 29 bed dementia unit with Manor Care. In this position I functioned as unit Social Worker, admissions and marketing coordinator. Bachelor degree in Human Services, Masters degree in Guidance and Counseling. Certification in Nursing Home Administration.

Extensive background in sales to include face to face, and phone sales. Phone sales focused on medical equipment and supplies. Experienced in Medicare Advantage sales. Authorized to work in the US for any employer

Work Experience

Caregiver

Primrose Retirement Communities - Appleton, WI

November 2022 to Present

Responsibilities include medication administration, provide residents with ADL's, assist residents with meals, resident redirection.

Resident Assistant

Frontida Assisted Living Inc. - Kimberly, WI

March 2022 to October 2022

Assist residents with ADL's, meal preparation and serving meals, redirection. Customer Service/Cashier

Tractor Supply Company - Appleton, WI

February 2021 to March 2022

Assist customers with questions and finding items within the store. Cashier, assist with returns, layaway and receive payment for items.

Health Insurance Agent

Concentrix - Appleton, WI

August 2019 to December 2019

Licensed accident and health insurance sales. Assist consumers with choosing Medicare Advantage plans to enhance their Medicare/Medicaid.

Resident Assistant

Brookdale Senior Living - Appleton, WI

April 2014 to August 2019

Assist residents with activities of daily living, distribution of medication, assist with meals, resident assessment and nursing updates.

Education

Certification in Nursing Home Administration

U.W.- Madison - Madison, WI

January 2001 to August 2001

Master's in Guidance and Counseling

U.W-Oshkosh

December 1987

Bachelor's in Human Services

U.W.-Oshkosh - Oshkosh, WI

December 1985

Skills

• Medical Terminology (10+ years)

• Medical equipment sales (4 years)

• Counseling (10+ years)

• K-12 Counseling (6 years)

• Microsoft (10+ years)

• Customer Service (7 years)

• Health Insurance

• Individual / Group Counseling

• Addiction Counseling (2 years)

• Insurance Sales (2 years)

• Child & Family Counseling (9 years)

• Behavioral Health (6 years)

• Crisis Intervention (7 years)

• Group Therapy (2 years)

• Intake Experience (6 years)

• Medication Administration (3 years)

• Mental Health Counseling (6 years)

• Cognitive Behavioral Therapy

• Hospital Experience (3 years)

• Behavioral Therapy (6 years)

• Curriculum Development (3 years)

• PTSD Care

• Program Development

• Administrative Experience

• Meeting Facilitation

• English

• Management

• Case Management

• Presentation Skills

• Schedule management

• Home care

• Management

• Conflict management

• Intake

• Leadership

• Care plans

• Resident's rights

• Supervising experience

• Teaching

• Program Management

• Data collection

• Microsoft Publisher

• Crisis Management

• Delivery driver experience (1 year)

• Social Work

• Child Protective Services

• Dementia Care

• Time management

• Organizational skills

Military Service

Branch: US-ARMY

Service Country: United States

Rank: PVT

June 1973 to December 1975

Medic

Certifications and Licenses

Accident and health insurance

August 2019 to August 2021

Accident and health insurance.

CPR Certification

First Aid Certification

CNA

Medication Administration

September 2013 to Present

Administer medications and insulin to residents.

Assessments

Electronic Medical Records Knowledge — Highly Proficient May 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient

Nursing Aide Skills — Expert

May 2019

Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.

Full results: Expert

Sales: Influence & Negotiation — Proficient

December 2019

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Customer Focus & Orientation — Highly Proficient

December 2019

Responding to customer situations with sensitivity Full results: Highly Proficient

Verbal Communication — Expert

December 2019

Speaking clearly, correctly, and concisely

Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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