Melissa Brown

Pittsburgh, PA *****

adyb3i@r.postjobfree.com

+1-412-***-****

Authorized to work in the US for any employer

Work Experience

Infant Teacher

Kindercare Learning Centers - Jacksonville, FL

December 2016 to Present

• Respectfully and affectionately care for infants

• Follow all safety and health rules while supervising the infants

• Assist Lead Teacher in reviewing the progress of each child and developing written plans to promote each child’s growth and development.

• Observe each child daily to assess skills, interests, and needs and use this information to facilitate learning and growth

Infant Teacher Aide

Stepping Stone Children's Center - Stevensville, MD May 2016 to December 2016

• Respectfully and affectionately care for infants

• Follow all safety and health rules while supervising the infants

• Assist Lead Teacher in reviewing the progress of each child and developing written plans to promote each child’s growth and development.

• Observe each child daily to assess skills, interests, and needs and use this information to facilitate learning and growth

Hostess/Server

Wildflower Café - Saint Augustine, FL

February 2015 to April 2015

• Delivered exceptional, friendly, and fast service

• Answered questions about menu selections and made recommendations when requested

• Accurately recorded orders, partnered with team members to serve food and beverages that exceeded guests' expectations

• Skillfully anticipated and addressed guests' service needs Sales/Cashier/Customer Service

Aqua East Surf Shop - Saint Augustine, FL

October 2012 to October 2014

• Cash-Handling Accuracy

• Credit Card Transactions

• Completed commission based sales by working closely with customers to understand needs, assist with fittings, and finalize purchases

• Developed positive customer relationships through friendly greetings and excellent service

• Explained merchandise, answered questions, and made recommendations to customers

• Merchandised clothing accordingly to store requirements Assistant Manager

Journeys - Saint Augustine, FL

January 2009 to October 2012

• Trained, supervised part-time associates

• Improved customer service

• Controlled and maintained store inventory

• Performed cycle counts, transfer outs, stock counts, shipping and receiving

• Maintained supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies Administrative Assistant in Education Department

Oncology Nursing Society - Pittsburgh, PA

January 2007 to December 2008

• Received information from a variety of sources

• Entered patient information using Microsoft Word and Excel

• Accurately and quickly integrated it into system

• Organized customer information

• Insert data into a database based on an excel spreadsheet Education

CDA in Infant/Childcare

Teachstone (online) - Jacksonville, FL

November 2018 to May 2019

General

Northgate Senior High School - Pittsburgh, PA

2006 to 2007

General

Community College of Allegheny County - Pittsburgh, PA 2006 to 2007

Skills

• Skills • Customer - oriented • Organized • Hardworking • Self-directed • Exceptional time management • Great communication and customer service skills

• Child care

• Training

• Microsoft Excel

• CPR

• Teaching

Certifications and Licenses

First Steps in Child Care

May 2016 to Present

The Child Care Provider as a Professional

August 2016 to Present

Conflict Resolution Strategies

August 2016 to Present

CPR/First Aid

DCF 45 hours Training

Additional Information

Accomplishments / Volunteer Work

· Promoted to Assistant Manager after 3 weeks of employment.

· Commended for having a perfect attendance record while working as Assistant Manager at Journeys

· Big Brother / Big Sisters

· Charity for under-privileged families

· Childcare Professional Training Certification

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