Medical Assistant Customer Service

LADARIOUS HAMILTON

Nationally Registered Certified Medical Assistant

Pflugerville, TX adyb38@r.postjobfree.com 512-***-****

OBJECTIVE

Certified Medical Assistant seeking an opportunity to enhance skills and knowledge by assisting a medical team with both front and back office duties while providing outstanding patient care.

EDUCATION

The College of Health Care Professions - GRADUATED

Medical Assistant Certification Program

180 hr. Medical Assistant Externship –Completed

NAHP Medical Assistant Certification Exam – Passed/Certified

SKILLS

OSHA/HIPAA COMPLIANCE

AHA CPR CERTIFIED

Phlebotomy

Medical office procedures

Medical lab procedures

12 lead EKG’s

Medication administration

Vital signs

Charting

EMR (Electronic Medical Records)

Injections

Patient Care

EXPERIENCE

Home Depot Customer Service Associate 03/2023-Present

Assist customers with in-store needs (i.e. include locating items, answering questions).

Responsible for arranging displays and maintaining overall store cleanliness.

Receive payments via various methods, including cash and credit/debit card.

Total Men’s Primary Care Medical Assistant Externship 02/2023-05/2023

Obtained patient vital signs and completed patient intake process.

Sanitized and sterilized examination rooms before and after all patient appointments.

Recorded patient demographic changes and vital signs in electronic medical records (EMR) system(s).

Arby’s Cashier 10/2021-11/2022

Answered customer questions and provided information on various policies and procedures, as needed.

Greeted all customers entering establishment.

Provided quality and efficient customer service to all customers.

Sonic Drive-In Team Member 03/2021-10/2021

Took orders and communicated with kitchen staff to ensure completion.

Packaged all menu items and checked for product quality and consistency.

Prepared drinks and dessert menu items, as requested by customers.

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